Measuring and Maximizing Training Impact Bridging the Gap between Tr
This book shows trainers how to create building blocks, construct the right linkages, and measure the impact of training programs from the first step (Level 1 – reaction) to the final destination (Level 5 – ROI). Including a new ground-breaking Level
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Copyright material from www.palgraveconnect.com - licensed to Stockholm University Library - PalgraveConnect - 2015-10-27
Measuring and Maximizing Training Impact
10.1057/9781137410481 - Measuring and Maximizing Training Impact, Paul Leone
10.1057/9781137410481 - Measuring and Maximizing Training Impact, Paul Leone
Copyright material from www.palgraveconnect.com - licensed to Stockholm University Library - PalgraveConnect - 2015-10-27
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Bridging the Gap between Training and Business Results Paul Leone
10.1057/9781137410481 - Measuring and Maximizing Training Impact, Paul Leone
Copyright material from www.palgraveconnect.com - licensed to Stockholm University Library - PalgraveConnect - 2015-10-27
Measuring and Maximizing Training Impact
measuring and maximizing training impact
Copyright © Paul Leone, 2014. All rights reserved.
Where this book is distributed in the UK, Europe and the rest of the world, this is by Palgrave Macmillan, a division of Macmillan Publishers Limited, registered in England, company number 785998, of Houndmills, Basingstoke, Hampshire RG21 6XS. Palgrave Macmillan is the global academic imprint of the above companies and has companies and representatives throughout the world. Palgrave® and Macmillan® are registered trademarks in the United States, the United Kingdom, Europe and other countries. ISBN: 978–1–137–41479–3 Library of Congress Cataloging-in-Publication Data Leone, Paul. Measuring and maximizing training impact : bridging the gap between training and business results / Paul Leone. pages cm ISBN 978–1–137–41479–3 (alk. paper) 1. Employees—Training of. 2. Organizational effectiveness. I. Title. HF5549.5.T7L466 2014 658.3124—dc23
2014006310
A catalogue record of the book is available from the British Library. Design by Newgen Knowledge Works (P) Ltd., Chennai, India. First edition: September 2014 10 9 8 7 6 5 4 3 2 1 Printed in the United States of America.
10.1057/9781137410481 - Measuring and Maximizing Training Impact, Paul Leone
Copyright material from www.palgraveconnect.com - licensed to Stockholm University Library - PalgraveConnect - 2015-10-27
First published in 2014 by PALGRAVE MACMILLAN® in the United States—a division of St. Martin’s Press LLC, 175 Fifth Avenue, New York, NY 10010.
List of Illustrations Preface Introduction Bridging the Gap between Training and Business Results Chapter 1 Did They Like It? Chapter 2 Did They Learn Anything? Chapter 3 Are They Doing Anything Different? Chapter 4 Did It Impact the Business? Chapter 5 Was It Worth It? Chapter 6 How Do We Maximize Impact? Summary Conclusion Case Study 1 Measuring the Impact of Leadership Training Case Study 2 Maximizing the Impact of Leadership Training through Different Delivery Modes Index
vii xi
1 17 27 37 73 103 117 151 161 165 185 199
10.1057/9781137410481 - Measuring and Maximizing Training Impact, Paul Leone
Copyright material from www.palgraveconnect.com - licensed to Stockholm University Li
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