Performance Measurement in Corporate Governance DEA Modelling and Im
In the global knowledge economy, corporate governance, organisational behaviour and performance of the supply chain are becoming increasingly important aspects of the evaluation of an enterprise. The subject of this book is the development of a contempora
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Alex Manzoni • Sardar M.N. Islam
Performance Measurement in Corporate Governance DEA Modelling and Implications for Organisational Behaviour and Supply Chain Management
Physica-Verlag A Springer Company
Dr. Alex Manzoni Professor Sardar M.N. Islam CSES Victoria University City Flinders Campus Level 13 300 Flinders Street Melbourne, Victoria 8001 Australia [email protected] [email protected]
ISSN 1431-1941 ISBN 978-3-7908-2169-7 e-ISBN 978-3-7908-2170-3 DOI 10.1007/978-3-7908-2170-3 Springer Dordrecht Heidelberg London New York Library of Congress Control Number: 2008943408 © Physica-Verlag Heidelberg 2009 This work is subject to copyright. All rights are reserved, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilm or in any other way, and storage in data banks. Duplication of this publication or parts thereof is permitted only under the provisions of the German Copyright Law of September 9, 1965, in its current version, and permission for use must always be obtained from Physica-Verlag. Violations are liable to prosecution under the German Copyright Law. The use of general descriptive names, registered names, trademarks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. Cover design: WMXDesign GmbH, Heidelberg Printed on acid-free paper Springer is part of Springer Science+Business Media (www.springer.com)
Preface and Summary
Traditionally, the operational performance of enterprises has been measured in terms of financial accountability and profit. However, in the global knowledge economy, performance should be measured in terms of corporate governance, organization behaviour and supply chain management. The subject of this book is the development of a contemporary organization behaviour performance measurement (OBPM) model for enterprises in the emerging global knowledge economy. A case study on an Australian national enterprise has been undertaken. The world of commerce was irrevocably changed in the 1990s as speed, accessibility, reliability and accuracy of information transfer was facilitated by the new information communication technologies of computerization and the internet. Consequently, modes of doing business, styles of management, and ways of measuring organization performance became dated. Not only have these become obsolete, but the myopic and fragmented approaches of the past have also become inadequate for corporations operating in contemporary global supply chains. A new integrated approach with proven practical application and contemporary relevance is needed. This book develops such a new concept by integrating the fields of organization behaviour (OB) and supply chain management (SCM) with an open sociotechnical systems (OSTS) theory of management, and Operations Research applied to corporate governan
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