Planning Quality and Risk Management
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7 Planning Quality and Risk Management PMP Exam Objectives
What It Really Means
2.8 Develop the quality management plan
Develop the quality management plan and define the quality standards for the project and its products based on the project scope, risks, and requirements in order to prevent the occurrence of defects and control the cost of quality. Understand that the Plan Quality Management process generates two main output documents: the quality management plan and quality metrics. Know how the risk management plan is input to this process and can be modified during the process, and details like that.
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© Paul Sanghera 2019 P. Sanghera, PMP ® in Depth, https://doi.org/10.1007/978-1-4842-3910-0_7
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Chapter 7 | Planning Quality and Risk Management
PMP Exam Objectives
What It Really Means
2.10 Plan for risk management
Plan for risk management by developing a risk management plan; identifying, analyzing, and prioritizing project risk; creating the risk register; and defining risk response strategies in order to manage uncertainty and opportunity throughout the project lifecycle. That covers all the risk processes discussed in this chapter. It’s enough to just remember the names of the input, tools and techniques, and output. You should know what is in a given input item that the given process uses and how it helps in generating the output, as well as what a given tool or technique does in a given process. You should understand very well how to apply risk tools and methods, such as probability and impact matrices, risk breakdown structure (RBS), SWOT analysis, root-cause analysis, decision-tree analysis, and EMV analysis. Know how to perform simple risk calculations.
Quality and risk are interrelated aspects of any project and need to be managed. While quality refers to the degree to which a set of completed characteristics of project deliverables and objectives fulfills the project and product requirements, risk refers to an uncertain event or condition that, if it occurs, has a positive or negative effect on meeting the project objectives. Project work is incomplete without implementing quality, and an incomplete project is obviously a failed project. It is about delivering the complete and correct product in the right way. The “right way” refers to the project quality; e.g., according to planned schedule and cost. In other words, the core objective of quality management is to ensure that the project will satisfy the needs and requirements for which it was undertaken. Accordingly, quality management consists of three core elements: planning quality management, managing the quality, and controlling the quality. Quality management includes managing the quality of both the project and its product. Whereas the techniques of product quality management, such as measuring the quality, may depend on the type of product, the techniques for project quality management are independent of the type of product. Quality is affected by uncertainties. Uncertainties are all around us and in our projects. Aft
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