Progress in Performance Management Industry Insights and Case Studie

This book provides a holistic and pragmatic approach to performance management throughout the business value chain, and demonstrates the optimal design and use of performance management in order to achieve competitive advantage. A wealth of best practices

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Marc Helmold Warda Samara

Progress in Performance Management Industry Insights and Case Studies on Principles, Application Tools, and Practice

Management for Professionals

More information about this series at http://www.springer.com/series/10101

Marc Helmold • Warda Samara

Progress in Performance Management Industry Insights and Case Studies on Principles, Application Tools, and Practice

Marc Helmold IUBH Berlin, Germany

Warda Samara IUBH Berlin, Germany

ISSN 2192-8096 ISSN 2192-810X (electronic) Management for Professionals ISBN 978-3-030-20533-1 ISBN 978-3-030-20534-8 (eBook) https://doi.org/10.1007/978-3-030-20534-8 # Springer Nature Switzerland AG 2019 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors, and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations. This Springer imprint is published by the registered company Springer Nature Switzerland AG. The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland

With many little strokes a large tree is felled (Japanese proverb)

About the Book

The book Progress in Performance Management—Industry and Case Studies on Principles, Application Tools and Practice outlines how organizations and enterprises will achieve excellence in performance management in a systematic, professional and effective way, thus securing long-term competitive advantages. The book has several unique selling propositions (USPs). It is written by two experts in performance management from industry and from academia. The book has many practical examples and cases of performance excellence. Included are here the practical experiences of the authors Prof. Helmold (M.B.A.) and Warda Samara (M.L.M.) from exposures to international organizations. Performance excellence is outlined by explaining concepts and tools along the value chain of organizations. The book is a very good symbiosis of theoretical frameworks existing and the application in the producing industry, the serv