Project Management for Telecommunications Managers
Project Management for Telecommunications Managers is a concise reference work covering important aspects of project management. It explains many key concepts, in layman's terms, for engineering managers, project managers and other professionals working i
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PROJECT MANAGEMENT FOR TELECOMMUNICATIONS MANAGERS
Celia L. Desmond World Class - Telecommunications
KLUWER ACADEMIC PUBLISHERS NEW YORK, BOSTON, DORDRECHT, LONDON, MOSCOW
eBook ISBN: Print ISBN:
0-306-48489-7 1-4020-7728-9
©2004 Kluwer Academic Publishers New York, Boston, Dordrecht, London, Moscow Print ©2004 Kluwer Academic Publishers Dordrecht All rights reserved
No part of this eBook may be reproduced or transmitted in any form or by any means, electronic, mechanical, recording, or otherwise, without written consent from the Publisher
Created in the United States of America
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Dedication
This book is dedicated to my husband, John and my three children Andrew, Stephanie and Christopher
Contents
Dedication
v
Preface
ix
Introduction
xi
PART I
Planning A Project
1
Chapter 1 Project Planning & Integration
3
Chapter 2 Project Scope
25
Chapter 3 Risk Planning
53
Chapter 4 Work Breakdown Structure
71
Chapter 5 Schedule Creation
85
Chapter 6 Procurement
113
Chapter 7 Budget
133
PART II
157
Running a Project
Chapter 8 Communications
159
Project Management for Telecommunications Managers
viii
Chapter 9 The People
173
Chapter 10 Quality
201
Chapter 11 Ethics
215
Chapter 12 Earned Value
219
PART III
225
Roles of Team Members
Chapter 13 Sales & Marketing
227
Chapter 14 Senior Management
231
Chapter 15 Project Management
237
Chapter 16 Engineering
245
Chapter 17 Operations
249
Chapter 18 Purchasing
259
Chapter 19 Project Management Summary and Trends
261
Acknowledgments
267
Acronyms
269
References
271
Index
273
Preface
This book on Project Management is intended as a quick reference covering important aspects of project management that should be understood by managers in the telecommunications environment. This book is organized with an introduction, which introduces the value chain in telecommunications and illustrates the type of project, which one might encounter in a telecommunications company. Part I: Planning a Project covers the processes to be used in the initiation and planning of projects. Part II: Running a Project covers the processes that fall into place once the planning stage is completed. All project areas are covered, including Initiating, Planning, Executing, Controlling and Closing. In Part III we look at the contributions to projects by the different departments in a telco, including Sales and Marketing, Senior Management, Project Management, Engineering, Operations and Purchasing. The book refers frequently to A Guide to the Project Management Body of Knowledge (PMBOK® Guide), 2000 Edition, published by the Project Management Institute, and all processes included are those recommended in the PMBOK® Guide. The use of gender and the handling of it in this text were weighed carefully. Being a woman makes me especially sensitive to this issue.
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Project Management for Telecommunications Managers
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