Quality From Plato to Performance

The notion of quality features prominently in contemporary discourse. Numerous ratings, rankings, metrics, auditing, accreditation, benchmarking, smileys, reviews, and international comparisons are all used regularly to capture quality. This boo

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Quality

Peter Dahler-Larsen

Quality From Plato to Performance

Peter Dahler-Larsen University of Copenhagen Copenhagen, Denmark

ISBN 978-3-030-10391-0    ISBN 978-3-030-10392-7 (eBook) https://doi.org/10.1007/978-3-030-10392-7 Library of Congress Control Number: 2018967709 © The Editor(s) (if applicable) and The Author(s), under exclusive licence to Springer Nature Switzerland AG 2019 This work is subject to copyright. All rights are solely and exclusively licensed by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations. Cover illustration: © Dan Wragg / Alamy Stock Photo This Palgrave Macmillan imprint is published by the registered company Springer Nature Switzerland AG The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland

Preface

I wish to thank numerous colleagues and sources of inspiration, in particular Evert Vedung for his selfless inspiration and encouragement to study evaluation and Thomas Schwandt for his continuous intellectual inspiration and friendship. My many dialogues with these two intellectual beacons have created ideas which cannot be sufficiently recognized through conventional academic references. I have taken their intellectual contributions into directions with which they may not be comfortable and for which they cannot be held accountable. No secret should be made of the fact that in 2008, I wrote a book in Danish with the title “Kvalitetens Beskaffenhed” published by University of Southern Denmark Press. It was written in the context of a national public reform of quality. This new book is written with another audience in mind, and it incorporates new theory, reflecting a change in my thinking. The organization of the material is new. Quality: From Plato to Performance is not a translation of my earlier work. It is a separate book. I reference my earlier work according to academic conventions, but some ideas have slipped through and can be found in both books. I want to