Quality Rating in Hotel Community Sites

Vacations are a scarce resource. The annual number of vacation days is limited; the anticipation of rest and relaxation for this time is nevertheless immense. And, to top it off, vacations are expensive. A family of four has to invest the equivalent of pu

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Roland Conrady · Martin Buck Editors

Trends and Issues in Global Tourism 2008

123

Professor Dr. Roland Conrady University of Applied Sciences Erenburgerstr. 19 67549 Worms Germany [email protected]

ISBN 978-3-540-77797-7

Dr. Martin Buck ITB Messedamm 22 14055 Berlin Germany [email protected]

e-ISBN 978-3-540-77798-4

DOI 10.1007/978-3-540-77798-4 Library of Congress Control Number: 2008920788 © 2008 Springer-Verlag Berlin Heidelberg This work is subject to copyright. All rights are reserved, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilm or in any other way, and storage in data banks. Duplication of this publication or parts thereof is permitted only under the provisions of the German Copyright Law of September 9, 1965, in its current version, and permission for use must always be obtained from Springer. Violations are liable to prosecution under the German Copyright Law. The use of general descriptive names, registered names, trademarks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. Production: LE-TEX Jelonek, Schmidt & Vöckler GbR, Leipzig Cover-design: WMX Design GmbH, Heidelberg Printed on acid-free paper 987654321 springer.com

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