Standard Operating Procedures (SOPs): Why Companies Must Have Them, and Why They Need Them

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Standard Operating Procedures (SOPs): Why Companies Must Have Them, and Why They Need Them Janet Gough and Michael Hamrell Drug Information Journal 2009 43: 69 DOI: 10.1177/009286150904300112 The online version of this article can be found at: http://dij.sagepub.com/content/43/1/69

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Drug Information Association

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CONTINUING EDU(ATI0N

Janet Gorgh, MA Consultant, Flanders. New Jersey Michael Hamrell, PhD MORIAH Consultants, Yorba Linda. California Key Words SOP; Compliance; Procedure Correspondence Address Janet Cough, Flanders. NJ (email: [email protected]).

The Drug Information Association is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians. This educational activity is designated for a maximum of 1 AMA PRA Category 1 Credit(s)TM. Physicians should only claim credit commensurate with the atent oftheir participation in the activily. lfyou would like to receive a statement of credit. you must review the article. and complete the posttest and evaluation included on the DIA website. Participants must receive a passing score of 80% or better on the posttest in order to receive a statement of credit. To access the posttest and evaluation. please visit the DIA website at www.diahome.org, select Educational Offrings. then select Continuing Education Jrom the drop-down menu, and the My Transcript link. This will takeyou to the My Transctipt page, where you will be prompted to sign in using your DIA username and password. Once signed in. you may select the Standard Operating Procedures (SOPs): Why Companies Must Have Them, and Why They Need Them link. You will be prompted to complete the posttest and evaluation. Upon successfil completion of the posttest, you will be able to download your statement ofcredit. Ifyou are not a DIA customer, please contact the DIA office at [email protected] a registration form. There is no fee to receive your statement of credit. Release Date: January I , 2009 Expiration Date: January 31,2010 Estimated time to complete the activity: 1 hour

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Standard Operating Procedures (SOPs): Why Companies Must Have Them, and Why They Need Them This is the first of three articles on standard operating procedures or SOPs.It explains the role of SOPS and their maintenance, m e second article will talk about what SOPS an organization needs to think about and how to determinewhat SOPs actually need to be in place. f i e last article will describehow to write SO