Tele-Medicine Services in Hematological Practice During Covid Pandemic: Its Feasibility and Difficulties
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ORIGINAL ARTICLE
Tele-Medicine Services in Hematological Practice During Covid Pandemic: Its Feasibility and Difficulties Pradeep Kumar1 • Mukul Aggarwal1 • Rishi Dhawan1 • Jasmita Dass1 • Ganesh Kumar1 • Vishnu Sharma1 • Saleem Mirza1 • Jayastu Senapati1 • Neha Ganju1 • Tejasvini Vaid1 • Mona Vijayran1 • Tribikram Panda1 • G Stitha Pragna1 • Sahitya Sri Krishna1 • Akash Khandelwal1 • Renjith Verghese1 Seema Tyagi1 • Tulika Seth1 • Manoranjan Mahapatra1
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Received: 8 October 2020 / Accepted: 12 November 2020 Ó Indian Society of Hematology and Blood Transfusion 2020
Abstract In COVID 19 pandemic, delivery and access of health care services have become challenging. Telemedicine services can be considered for management of patients with hematological diseases. This study included all patients who enrolled for telemedicine facility for hematology from May 15 to July 15, 2020. Patient’s demographic and disease related parameters were recorded during the teleconsultation call. Overall satisfaction of attending doctor and patients were also recorded. A total of
1187 teleconsultation appointments were taken, of which 944 (79.6%) were successfully attended. Median age of patients was 38 years (range- 0.5–78 years), with 38% females. 55% of successful calls were from patients suffering a malignant hematological disorder. 24% had an active complaint pertaining to their disease or treatment. Of these, 162 (17%) were asked for a physical consultation. A significant association was found between the requirement of physical consultation and diagnosis (p \ 0.001),
& Manoranjan Mahapatra [email protected]
Tribikram Panda [email protected]
Pradeep Kumar [email protected]
G Stitha Pragna [email protected]
Mukul Aggarwal [email protected]
Sahitya Sri Krishna [email protected]
Rishi Dhawan [email protected]
Akash Khandelwal [email protected]
Jasmita Dass [email protected]
Renjith Verghese [email protected]
Ganesh Kumar [email protected]
Seema Tyagi [email protected]
Vishnu Sharma [email protected]
Tulika Seth [email protected]
Saleem Mirza [email protected]
1
Department of Hematology, All India Institute of Medical Sciences, New Delhi, India
Jayastu Senapati [email protected] Neha Ganju [email protected] Tejasvini Vaid [email protected] Mona Vijayran [email protected]
123
Indian J Hematol Blood Transfus
absence of active complaint (\ 0.0001) and education level of responder (p = 0.008). Patients understand that teleconsultation is helpful in preventing COVID-19 infection (71.4%) and avoids outpatient department rush (14.5%) associated with physical appointments; and around 80% patients were satisfied with the teleconsult. With the emergence of COVID 19, many localities under partial lockdown with constant fear of contacting virus amongst patients and health care providers, we can clearly see the advantages as well as feasibility of telemedicine services for our patients. The acute surge in telemedicine could be harnessed
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