Telephone or Visit-Based Community Health Worker Care Management for Uncontrolled Diabetes Mellitus: A Longitudinal Stud

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ORIGINAL PAPER

Telephone or Visit‑Based Community Health Worker Care Management for Uncontrolled Diabetes Mellitus: A Longitudinal Study Barbara J. Turner1,4   · Yuanyuan Liang2 · Ambili Ramachandran3 · Ramin Poursani3

© Springer Science+Business Media, LLC, part of Springer Nature 2020

Abstract Community health workers (CHWs) can reduce health disparities for low income patients but type of contact and outcomes has had limited study. Low-income Hispanic primary care patients with hemoglobin A1c [HbA1c] ≥ 9% received care managment (CM) over 6 months classified as: (CM1) telephone only; (CM2) clinic visit but no calls; (CM3) clinic visit with calls; and (CM4) ≥ 2 visits ± calls. Type of CM delivery and time to DM control (HbA1c