The Performance Economy

This book outlines strategies and models for how to use technology and knowledge to improve performance, create jobs and increase income. It shows what skills will be required to produce and sell performance, manage performance over time and how manual an

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Also by Walter Stahel COMMON UTILIZATION INSTEAD OF SINGULAR CONSUMPTION – A NEW RELATIONSHIP WITH GOODS Stahel, Walter R. and Gomringer, Eugen (editors) ECONOMIC STRATEGY OF DURABILITY Börlin, Max and Stahel, Walter R. (authors) HANDBUCH VON BEISPIELEN EINER HÖHEREN RESSOURCEN-EFFIZIENZ Stahel, Walter R. (author) JOBS FOR TOMORROW, THE POTENTIAL FOR SUBSTITUTING MANPOWER FOR ENERGY Stahel, Walter R. and Reday, Geneviève (authors) LANGLEBIGKEIT UND MATERIALRECYCLING Stahel, Walter R. (author) RESSOURCENPRODUKTIVITÄT DURCH NUTZUNGSINTENSIVIERUNG UND LEBENSDAUERVERLÄNGERUNG Stahel, Walter R. (author) THE LIMITS TO CERTAINTY, FACING RISKS IN THE NEW SERVICE ECONOMY Giarini, Orio and Stahel, Walter R. (authors) Translated into French, Italian, Rumanian, Japanese and German

The Performance Economy Second Edition Walter R. Stahel

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© Walter R. Stahel 2006, 2010 Softcover reprint of the hardcover 1st edition 2010 978-0-230-00796-3 All rights reserved. No reproduction, copy or transmission of this publication may be made without written permission. No portion of this publication may be reproduced, copied or transmitted save with written permission or in accordance with the provisions of the Copyright, Designs and Patents Act 1988, or under the terms of any licence permitting limited copying issued by the Copyright Licensing Agency, Saffron House, 6–10 Kirby Street, London EC1N 8TS. Any person who does any unauthorized act in relation to this publication may be liable to criminal prosecution and civil claims for damages. The author has asserted his right to be identified as the author of this work in accordance with the Copyright, Designs and Patents Act 1988. First edition published 2006 Second edition published 2010 by PALGRAVE MACMILLAN Palgrave Macmillan in the UK is an imprint of Macmillan Publishers Limited, registered in England, company number 785998, of Houndmills, Basingstoke, Hampshire RG21 6XS. Palgrave Macmillan in the US is a division of St Martin’s Press LLC, 175 Fifth Avenue, New York, NY 10010. Palgrave Macmillan is the global academic imprint of the above companies and has companies and representatives throughout the world. Palgrave® and Macmillan® are registered trademarks in the United States, the United Kingdom, Europe and other countries ISBN 978-1-349-28358-3 ISBN 978-0-230-28884-3 (eBook) DOI 10.1057/9780230288843 This book is printed on paper suitable for recycling and made from fully managed and sustained forest sources. Logging, pulping and manufacturing processes are expected to conform to the environmental regulations of the country of origin. A catalogue record for this book is available from the British Library. A catalogue record for this book is available from the Library of Congress. 10 19

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Behind every author and his book are numerous supporters. The Performance Economy is dedicated to the many people who have encouraged and inspired me