Refining Quality Evaluation for Better Learning and Teaching

This chapter reflects on the existing debates on quality evaluation and poses questions about the effectiveness of the current quality evaluation system on the improvement of student learning. Quality evaluation here refers to the process of using interna

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Quality in Higher Education Developing a Virtue of Professional Practice

Ming Cheng University of Wolverhampton, UK

A C.I.P. record for this book is available from the Library of Congress.

ISBN: 978-94-6300-664-4 (paperback) ISBN: 978-94-6300-665-1 (hardback) ISBN: 978-94-6300-666-8 (e-book)

Published by: Sense Publishers, P.O. Box 21858, 3001 AW Rotterdam, The Netherlands https://www.sensepublishers.com/

All chapters in this book have undergone peer review.

Printed on acid-free paper

All Rights Reserved © 2016 Sense Publishers No part of this work may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, microfilming, recording or otherwise, without written permission from the Publisher, with the exception of any material supplied specifically for the purpose of being entered and executed on a computer system, for exclusive use by the purchaser of the work.

TABLE OF CONTENTS

Acknowledgementsvii Overviewix Chapter 1: Reclaiming Quality

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Introduction1 Fitness for Purpose 1 Value for Money 4 Quality is More Than Management 7 Quality as a Virtue of Professional Practice 7 Chapter 2: Student Empowerment and Transformative Quality

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Introduction11 Empowerment of the Student 12 Developing Empowerment 16 Conclusion22 Chapter 3: The Gap between Academic and Student Understandings of Quality

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Introduction25 Background25 Gaps between Academic and Student Understandings of Quality 26 Conclusion30 Chapter 4: Student Satisfaction and Quality Education: Perspectives of Academics and Students

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Introduction33 Why Student Satisfaction? 34 Impact on Institutions 35 Impact on Students 35 Student Satisfaction and Quality Education: Cause and Effect 36 Dimensions of Student Satisfaction 38 ‘Student Satisfaction’ from Empirical Evidence 40 Conclusion and Further Thoughts 44

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TABLE OF CONTENTS

Chapter 5: Developing Student Internal Capability to Learn

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Introduction47 Internal Capability to Learn 47 Critical Self-Reflection 49 Self-Efficacy51 Adaptability53 Effective Learning Environment 55 Conclusion57 Chapter 6: Promoting Trust in Academic Professionalism

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Introduction59 Professionalism: An Evolving Concept 60 Dimensions of Academic Professionalism 61 Subject Specialism versus Interdisciplinarity 62 Power Relations between Academics and Students 63 Professional Development Versus Compliance 64 Clarifying Academics’ Role in Student Learning 66 Academics’ Motivation Matters 67 Conclusion68 Chapter 7: Refining Quality Evaluation for Better Learning and Teaching69 Introduction69 Overview of Quality Evaluation 69 Quality Evaluation: Impact and Some Reflection 71 Responsibility for Academic Standards 73 Quality Evaluation as a Supportive Mechanism 74 Conclusion78 Chapter 8: Developing a Virtue of Professional Practice Achieving Improvement Effective Learning Final Comments

79 79 80 80

References83

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ACKNOWLEDGEMENTS

My deep gratitude goes to over 200 academic colleagues