Research on Functional Demands of Urban Integrated Transportation Hub Project Based on the Stakeholder Theory: A Case St

The orientation and realization of urban integrated transportation hub project is established on the basis of the satisfaction of stakeholders’ interest demands. It is crucial to recognize the parties related to the project and to analyze the needs of eve

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Research on Functional Demands of Urban Integrated Transportation Hub Project Based on the Stakeholder Theory: A Case Study of Tianjin Station Xiao-li Zhang, Yi-lin Yin, Gong-Jie Ao, and Xiao-Dong Zhang

Abstract The orientation and realization of urban integrated transportation hub project is established on the basis of the satisfaction of stakeholders’ interest demands. It is crucial to recognize the parties related to the project and to analyze the needs of every part for realizing the value of urban integrated transportation hub project. Based on the stakeholder theory, taking Tianjin station as an example, to recognize and define the stakeholders of integrated transportation hub project of Tianjin station, then confirm the core stakeholders and analyze the interests demands, finally determine the project functional demands which provides effective evidence for construction of urban integrated transportation hub project. Keywords Interest demands • Project value • Stakeholders • Urban integrated transportation hub project

75.1 Introduction Urban integrated transportation hub is an important part of the transportation system, the intersection of the different modes of transport network and the integrity of fixed and mobile devices connected by several transport, sharing the direct

X. Zhang () • Y. Yin School of Management, Tianjin University of Technology, Tianjin, China e-mail: [email protected] G. Ao School of Management, University Du Qu´ebec A Chicoutimi (UQAC), Chicoutimi, Canada X. Zhang Tianjin Design Institute, China Petroleum Pipeline Bureau, Tianjin, China E. Qi et al. (eds.), The 19th International Conference on Industrial Engineering and Engineering Management, DOI 10.1007/978-3-642-37270-4 75, © Springer-Verlag Berlin Heidelberg 2013

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operations, transit operations, hub local operations and urban external transport related operations in the hub of the region (Yuan Hong and Lu Huapu 2001). The characteristics of urban integrated transportation hub are huge scale, numerous functions, complex internal structure and external environment, long construction period and extended rang of stakeholders involved. Therefore, according to the realization of the project value, if they intend to obtain the goal of integrity value maximization, urban integrated transportation hub must pay attention to the needs of the related stakeholders. As the project progresses, however, the property of the stakeholders will change and the impact of the change will appear to be horizontal of dynamic development. So, it becomes an eager problem that how to identify stakeholders and define and analyze their interest demands during the project construction period of urban integrated transportation hub.

75.2 The Related Literature Review 75.2.1 Review of Urban Integrated Transportation Hub Project Functional Demands According to the analysis of the project demands, the existing researches, such as Yi-lin Yin has pointed out that the core value of public projects is the results obtained from the com