Resistance Behavior to National eHealth Implementation Programs
This monograph discusses challenges faced during the implementation of national eHealth programs. In particular, it analyzes the causes of stakeholders’ reluctance to adopt these technologies by drawing on user resistance theory and context specific varia
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Philipp Klöcker
Resistance Behavior to National eHealth Implementation Programs
Progress in IS
More information about this series at http://www.springer.com/series/10440
Philipp Klöcker
Resistance Behavior to National eHealth Implementation Programs
123
Philipp Klöcker Faculty of Business and Economics University of Augsburg Augsburg Germany
ISSN 2196-8705 Progress in IS ISBN 978-3-319-17827-1 DOI 10.1007/978-3-319-17828-8
ISSN 2196-8713 (electronic) ISBN 978-3-319-17828-8
(eBook)
Library of Congress Control Number: 2015937017 Springer Cham Heidelberg New York Dordrecht London © Springer International Publishing Switzerland 2015 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. Printed on acid-free paper Springer International Publishing AG Switzerland is part of Springer Science+Business Media (www.springer.com)
Acknowledgments
This thesis is the result of my work as a doctoral candidate at the University of Augsburg, School of Business and Economics, Chair of Information Systems and Management, Prof. Dr. Daniel Veit. I hereby want to thank all those who have generously supported me during this journey. First of all, my deep gratitude goes to Prof. Dr. Daniel Veit for his constructive feedback and professional support throughout my time at his chair. Secondly, I thank Dr. Rainer Bernnat for his hands-on, motivating, and honest counsel over the last years. Without his support this project would not have been possible. I also want to express my heartfelt gratitude to Prof. Saonee Sarker and Prof. Suprateek Sarker for the academically insightful and personally enriching experience at the University of Virginia. I thank my colleagues at the chair for challenging my ideas and sharing their expertise as well as their friendship. Special thanks go to Dr. Philipp Wunderlich, Dr. Jan Huntgeburth, Dr. Manuel Trenz, Dennis Steininger, Sabrina Hauff, Amelie Sach, An Bui, and Seda Alver. Last but not least, thank you so much to my dear and loving family, my parents Ingo
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