Revolutionizing Collaboration through e-Work, e-Business, and e-Service
Collaboration in highly distributed organizations of people, robots, and autonomous systems is and must be revolutionized by engineering augmentation. The aim is to augment humans’ abilities at work and, through this augmentation, improve organizations’ a
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Shimon Y. Nof Jose Ceroni Wootae Jeong Mohsen Moghaddam
Revolutionizing Collaboration through e-Work, e-Business, and e-Service 123
Automation, Collaboration, & E-Services Volume 2
Series editor Shimon Y. Nof, Purdue University, West Lafayette, USA e-mail: [email protected]
About this Series The Automation, Collaboration, & E-Services series (ACES) publishes new developments and advances in the fields of Automation, collaboration and e-services; rapidly and informally but with a high quality. It captures the scientific and engineering theories and techniques addressing challenges of the megatrends of automation, and collaboration. These trends, defining the scope of the ACES Series, are evident with wireless communication, Internetworking, multi-agent systems, sensor networks, and social robotics – all enabled by collaborative e-Services. Within the scope of the series are monographs, lecture notes, selected contributions from specialized conferences and workshops. More information about this series at http://www.springer.com/series/8393
Shimon Y. Nof · Jose Ceroni Wootae Jeong · Mohsen Moghaddam
Revolutionizing Collaboration through e-Work, e-Business, and e-Service
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Shimon Y. Nof PRISM Center & School of IE Purdue University West Lafayette Indiana USA Jose Ceroni School of Industrial Engineering Catholic University of Valparaíso Valparaíso Chile
Wootae Jeong Korea Railroad Research Institute Uiwang 437-757 Republic of South Korea Mohsen Moghaddam PRISM Center & School of IE Purdue University West Lafayette Indiana USA
ISSN 2193-472X ISSN 2193-4738 (electronic) Automation, Collaboration, & E-Services ISBN 978-3-662-45776-4 ISBN 978-3-662-45777-1 (eBook) DOI 10.1007/978-3-662-45777-1 Library of Congress Control Number: 2014958088 Springer Heidelberg New York Dordrecht London c Springer-Verlag Berlin Heidelberg 2015 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. Printed on acid-free paper Springer International Publishing AG Switzerland is part of Springer Sc
