Service Level Agreements for Cloud Computing
Service Level Agreements for Cloud Computing provides a unique combination of business-driven application scenarios and advanced research in the area of service-level agreements for Clouds and service-oriented infrastructures. Current state-of-the-art res
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Philipp Wieder • Joe M. Butler Wolfgang Theilmann • Ramin Yahyapour Editors
Service Level Agreements for Cloud Computing Foreword by Jessica McCarthy
Editors Philipp Wieder IT & Media Center Service Computing Group TU Dortmund University Dortmund Germany [email protected] Wolfgang Theilmann SAP Research Karlsruhe Germany
Joe M. Butler Intel Ireland Limited Leixlip, Kildare Ireland
Ramin Yahyapour IT & Media Center Service Computing Group TU Dortmund University Dortmund Germany
ISBN 978-1-4614-1613-5 e-ISBN 978-1-4614-1614-2 DOI 10.1007/978-1-4614-1614-2 Springer New York Dordrecht Heidelberg London Library of Congress Control Number: 2011939783 © Springer Science+Business Media, LLC 2011 All rights reserved. This work may not be translated or copied in whole or in part without the written permission of the publisher (Springer Science+Business Media, LLC, 233 Spring Street, New York, NY 10013, USA), except for brief excerpts in connection with reviews or scholarly analysis. Use in connection with any form of information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed is forbidden. The use in this publication of trade names, trademarks, service marks, and similar terms, even if they are not identified as such, is not to be taken as an expression of opinion as to whether or not they are subject to proprietary rights. Printed on acid-free paper Springer is part of Springer Science+Business Media (www.springer.com)
The SLA@SOI project is dedicated to provide a business-ready service-oriented infrastructure empowering the service economy in a flexible and dependable way.
Foreword
SLA@SOI is one of the most significant projects funded under the European Union’s Seventh Framework Programme. With a budget of over 15 million Euros and a consortium of twelve partners, SLA@SOI is a comprehensive integrated project of broad scope, touching market segments in areas including management of service level agreements (SLAs), service-oriented infrastructures (SOIs), cloud computing, enterprise service buses and XaaS provisioning (including Platform as a Service, Software as a Service, Infrastructure as a Service, etc). Relevant initiatives include global-scale commercial offerings, well-supported open source projects, and large, strategic publicly-funded research initiatives. SLA@SOI operates within highly dynamic and fast-moving domains, and many world-class players are very active in areas in which SLA@SOI can make most impact, namely cloud computing and service-oriented architectures. We in SLA@SOI believe that SLAs are a key technology for transforming service and cloud offerings into tradeable goods. The project has invested three years of in-depth research and analysis into the SLA domain, developing a comprehensive architecture and reference implementation for SLA management, then evaluating and incorporating these results in four distinct and complementary industrial use cases. Specifically, the SLA@SOI project aims to enab
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