Social Skills

w. T. SINGLETON THE CONCEPT This is the fourth in a series of books devoted to the study of real skills. A skilled person is one who achieves his objectives effectively, that is by an optimal expenditure of effort, attention and other resources working wi

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Social Skills

The Study of Real Skills Series Editor: W. T. Singleton, Applied Psychology Department, University of Aston in Birmingham

Volume I

The Analysis of Practical Skills This book attempts to bridge the gap between laboratory studies of human skill by experimental psychologists and behavioural studies of man at work.

Volume 2

Compliance and Excellence Reviews the methods used in skills analysis from work study to process control study with detailed analyses of two extreme kinds of jobs and effort: Compliance, where the individual learns to cope with a hostile situation; and excellence, where the individual dominates the situation with superb performance.

Volume 3

Management Skills Reviews the conceptual background to management skills with the emphasis on a systems approach.

Volume 4

Social Skills Reviews the conceptual background to social skills with emphasis on the variety of criteria for effective communal effort from Pioductivity to quality of life.

Social Skills Edited by

W. T. Singleton MA DSc Professor of Applied Psychology University of Aston in Birmingham

MTP!!iLlMITED

International Medical Publishers

LANCASTER· BOSTON· H HAGUE

Published in the UK and Europe by MTP Press Limited Falcon House Lancaster, England British Library Cataloguing in Publication Data Social skills. -(The study of real skills; v. 4) 1. Interpersonal relations I. Singleton, W. T. II. Series 302 HM132 ISBN 978-94-011-7821-1 DOl 10.1007/978-94-011-7819-8

ISBN 978-94-011-7819-8 (eBook)

Copyright © 1983 MTP Press Limited

Softcover reprint of the hardcover 1st edition 1983

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission from the publishers.

Contents CONTRIBUTORS

Xl

INTRODUCTION W. T. Singleton The concept The preceding books Skill so far Social interaction Context and purposes Skills analysis 1 INDIVIDUAL DIFFERENCES W. T. Singleton Introduction Intelligence tests Personality tests Attitudes Motivation Taxonomies Principles of complex measurement Personal Construct Theory Organizationally important descriptions of individuals

11

2 THE SCHOOL TEACHER M. M. Goodfellow Introduction The teacher-pupil relationship The teacher-parent relationship The teacher,-colleague relationship Other relationships Career development The competent teacher The virtuoso teacher Conclusion

27

v

vi

SOCIAL SKILLS

3 THE UNIVERSITY TEACHER Introduction Objectives The learning process Peer-group interaction Staff-student interaction Conclusion

W. T. Singleton

39

4 THE GENERAL PRACTITIONER K. M. Hay Introduction Communication in the surgery and the home Non-verbal communication The patient The doctor Social and cultural aspects Training Abilities and skills Future developments

53

5 THE HOSPITAL DOCTOR S. J. Singleton

67

Introduction The hospital doctor Education and careers Doctor-patient interaction Team skills Specific problems Conclusion