Strategy Deployment in Business Units Patterns of Operations Strateg

This book reveals and presents the root-causes that lead to varying improvement performances across different locations of a global positioned manufacturing organization. Conducting a multiple case study analysis of manufacturing sites around the world, t

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Maik Schlickel

Strategy Deployment in Business Units Patterns of Operations Strategy Cascading Across Global Sites in a Manufacturing Firm

Maik Schlickel Paderborn Germany

ISSN 1431-1941 ISBN 978-3-642-33620-1 ISBN 978-3-642-33621-8 (eBook) DOI 10.1007/978-3-642-33621-8 Springer Heidelberg New York Dordrecht London Library of Congress Control Number: 2012956158 © Springer-Verlag Berlin Heidelberg 2013 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. Exempted from this legal reservation are brief excerpts in connection with reviews or scholarly analysis or material supplied specifically for the purpose of being entered and executed on a computer system, for exclusive use by the purchaser of the work. Duplication of this publication or parts thereof is permitted only under the provisions of the Copyright Law of the Publisher’s location, in its current version, and permission for use must always be obtained from Springer. Permissions for use may be obtained through RightsLink at the Copyright Clearance Center. Violations are liable to prosecution under the respective Copyright Law. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. While the advice and information in this book are believed to be true and accurate at the date of publication, neither the authors nor the editors nor the publisher can accept any legal responsibility for any errors or omissions that may be made. The publisher makes no warranty, express or implied, with respect to the material contained herein. Printed on acid-free paper Physica-Verlag is a brand of Springer Springer is part of Springer Science+Business Media (www.springer.com)

To my wife Claudia and my family.

Foreword

This book empirically examines drivers of productivity improvements in manufacturing sites, going beyond operational drivers of total quality management and including strategy cascading, leadership styles, and organizational context (i.e., the strategic positioning itself). This endeavor falls within a broader literature of operations strategy cascading. In making this attempt, the book has several advantages: First, this book offers a systematic comparison of nine manufacturing sites of a global automotive supplier, so that the fundamental company systems and culture are kept constant, while national culture, leadership style, and the strategic context of each site vary. Thi