Studying the Creation of Design Artifacts
As software and information systems (IS) increase in functional sophistication, perceptions of IS quality are changing. Moving beyond issues of performance efficiency, essential qualities such as fitness for purpose, sustainability, and overall effectiven
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Abstract As software and information systems (IS) increase in functional sophistication, perceptions of IS quality are changing. Moving beyond issues of performance efficiency, essential qualities such as fitness for purpose, sustainability, and overall effectiveness become more complex. Creating software and information systems represents a highly interconnected locus in which both the generative processes of building design artifacts and articulating constructs used to evaluate their quality take place. We address this interconnectedness with an extended process-oriented research design enabling multi-modal neurophysiological data analyses. We posit that our research will provide more comprehensive assessments of the efficacy of design processes and the evaluation of the qualities of the resulting design artifacts. Keywords IS design • Creating design artifacts • Personal Construct Psychology (PCT) • Event-related potential (ERP) • Eye-tracking • Eye fixation related potential (EFRP) • Electroencephalography (EEG) • Interaction Logging • Repertory Grid Analysis (RGA)
1 Introduction Creative design activities are central to all applied engineering disciplines. The information systems (IS) field since its advent has the principal objective of designing, building, and evaluating systems to solve complex business problems.
C.J. Davis (*) University of South Florida, Saint Petersburg, FL, USA e-mail: [email protected] A.R. Hevner University of South Florida, Tampa, FL, USA e-mail: [email protected] B. Weber Technical University of Denmark, Copenhagen, Denmark University of Innsbruck, Innsbruck, Austria e-mail: [email protected] © Springer International Publishing Switzerland 2017 F.D. Davis et al. (eds.), Information Systems and Neuroscience, Lecture Notes in Information Systems and Organisation 16, DOI 10.1007/978-3-319-41402-7_15
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IS as composed of inherently mutable and adaptable hardware, software, telecommunications, and human interfaces provide many unique and challenging design problems that call for new, creative ideas and discovery. IS artifacts are implemented within an application context for the purpose of improving the effectiveness and efficiency of that context. The utility of the artifact and the characteristics of the application—its work systems, its people, and its development and implementation methodologies—together determine the extent to which that purpose is achieved. Researchers produce new ideas that enhance generative capacity [1] and improve the ability of human organizations to adapt and succeed in the presence of changing environments. These generative ideas are then communicated as knowledge to the various IS communities [2]. The IS design environment is characterized by significant (and increasingly complex) generative opportunities presented by the diversification of rapidly evolving technologies in terms of development focus and medium (e.g. ‘wrappers’ for legacy systems; XaaS; cloud/virtualization; mobile apps) and agility (e.g. speed of creation and deploym
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