Successful Management by Motivation Balancing Intrinsic and Extrinsi
Motivated people are crucial to create a sustainable competitive advantage for your company. Successful Management by Motivation shows that in a knowledge-based society, this goal cannot be achieved by extrinsic motivation alone. Pay for performance often
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Springer-Verlag Berlin Heidelberg GmbH
Bruno S. Frey· Margit Osterloh (Editors)
Successful Management by Motivation Balancing Intrinsic and Extrinsic Incentives
With 24 Figures and 11 Tables
,
Springer
Professor Bruno S. Frey University of Zurich Institute for Empirical Research in Economics Bliimlisalpstrasse 10 CH-8006 Zurich Switzerland [email protected] Professor Margit Osterloh University of Zurich Institute for Research in Business Administration Plattenstrasse 14 CH-8032 Zurich Switzerland [email protected] and Swiss Association for Organization and Management Flughofstrasse 50 CH-8032 Zurich Switzerland Translated from the German by CLS Corporate Language Services AG www.cls.ch ISBN 978-3-642-07623-7 Library of Congress Cataloging-in-Publication Data applied for Die Deutsche Bibliothek - CIP-Einheitsaufnahme Successful management by motivation: balancing intrinsic and extrinsic incentives; with 11 tables / Bruno S. Frey; Margit Osterloh (ed.). (Organization and management innovation) ISBN 978-3-642-07623-7 ISBN 978-3-662-10132-2 (eBook) DOI 10.1007/978-3-662-10132-2 This work is subject to copyright. AII rights are reserved, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilm or in any other way, and storage in data banks. Duplication of this publication or parts thereof is permitted only under the provisions of the German Copyright Law of September 9, 1965, in its current version, and permission for use must always be obtained from Springer-VerlagBeriinHeidelberg GmbH. Violations are liable for prosecution under the German Copyright Law. http://www.springer.de © Springer-Verlag Berlin Heidelberg 2002 Originally published by Springer-Verlag Berlin Heidelberg New York in 2002 Softcover reprint ofthe hardcover Ist edition 2002
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Foreword There are few subjects considered in both the theory and practice of business management to be of such undisputed importance for entrepreneurial success as motivation. Numerous theoretical approaches and practical application models have been tried and tested, rejected and implemented over the years. The almost daunting selection of publications and wide array of seminars, conferences and workshops available on the subject would seem to offer us easy access to this extremely complex topic. As a result, we might well ask whether everything has not already been said on the subject long ago. The Swiss Association for Organization and Management (SGO), for one, did not share this conviction when it launched a research project called "Motivation." The reasons for th
