Sustainability through Service Perspectives, Concepts and Examples
This book discusses the mutual relationship between service and sustainability. It covers methodologies and approaches and describes measurements and tools that can promote sustainability on the service market. Lastly, it presents the different applicatio
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Adi Wolfson Shlomo Mark Patrick M. Martin Dorith Tavor
Sustainability through Service Perspectives, Concepts and Examples
SpringerBriefs in Applied Sciences and Technology
More information about this series at http://www.springer.com/series/8884
Adi Wolfson · Shlomo Mark Patrick M. Martin · Dorith Tavor
Sustainability through Service Perspectives, Concepts and Examples
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Adi Wolfson Patrick M. Martin Dorith Tavor Green Processes Center Sami Shamoon College of Engineering Beer-Sheva Israel
Shlomo Mark Negev Monte Carlo Research Center (NMCRC) Sami Shamoon College of Engineering Beer-Sheva Israel
ISSN 2191-530X ISSN 2191-5318 (electronic) ISBN 978-3-319-12963-1 ISBN 978-3-319-12964-8 (eBook) DOI 10.1007/978-3-319-12964-8 Library of Congress Control Number: 2014954595 Springer Cham Heidelberg New York Dordrecht London © The Author(s) 2015 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. Exempted from this legal reservation are brief excerpts in connection with reviews or scholarly analysis or material supplied specifically for the purpose of being entered and executed on a computer system, for exclusive use by the purchaser of the work. Duplication of this publication or parts thereof is permitted only under the provisions of the Copyright Law of the Publisher’s location, in its current version, and permission for use must always be obtained from Springer. Permissions for use may be obtained through RightsLink at the Copyright Clearance Center. Violations are liable to prosecution under the respective Copyright Law. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. While the advice and information in this book are believed to be true and accurate at the date of publication, neither the authors nor the editors nor the publisher can accept any legal responsibility for any errors or omissions that may be made. The publisher makes no warranty, express or implied, with respect to the material contained herein. Printed on acid-free paper Springer is part of Springer Science+Business Media (www.springer.com)
Preface
Scientific research and practice in the complementary fields of service and sustainability sciences have garnered increased attention in recent years, and as such, both have been extensively developed. The many parallels between service and sustainability—both require broad and comprehensive vision and perspectives and the integration of knowledge, methods,
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