Taking Offence on Social Media Conviviality and Communication on Fac

This book explores communication on Facebook, developing the new theoretical concept of context design as a way of understanding the dynamics of online interaction. Against a backdrop of fake news and other controversies surrounding online political debat

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Taking Offence on Social Media

Caroline Tagg · Philip Seargeant Amy Aisha Brown

Taking Offence on Social Media

Conviviality and Communication on Facebook

Caroline Tagg Languages and Applied Linguistics Open University Milton Keynes, UK

Amy Aisha Brown The University of Nottingham  Ningbo Ningbo, China

Philip Seargeant Languages and Applied Linguistics Open University Milton Keynes, UK

ISBN 978-3-319-56716-7 ISBN 978-3-319-56717-4  (eBook) DOI 10.1007/978-3-319-56717-4 Library of Congress Control Number: 2017937280 © The Editor(s) (if applicable) and The Author(s) 2017 This work is subject to copyright. All rights are solely and exclusively licensed by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations. Cover illustration: © nemesis2207/Fotolia.co.uk Printed on acid-free paper This Palgrave Macmillan imprint is published by Springer Nature The registered company is Springer International Publishing AG The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland

Acknowledgements

We would like to thank Korina Giaxoglou and Theresa Lillis for their helpful and engaged feedback on our draft, as well as the anonymous external reviewer. Our thanks also go to the participants in our study for taking the time to speak with us and to answer our questions.

v

Contents

1 Creating Facebook: A Study of Online Conflict and Conviviality  1 2 Online Communication as Context Design   19 3 Giving and Taking Offence: Theoretical and Empirical Approaches   43 4 Social Media and Intradiverse Networks   53 5 The Impact of Intradiversity on Online Offence   67 6 Constructing Conviviality in Online Interaction   89 7 Afterword: Beyond Facebook   113

Bibliography   123 Index  137

vii

List of Figures

Fig. 4.1 Fig. 4.2 Fig. 4.3 Fig. 4.4 Fig. 4.5 Fig. 4.6 Fig. 4.7 Fig. 4.8 Fig. 4.9

Make-up of the researcher’s Facebook network based on the different stages of her life trajectory   Country of residence of resp