Team-Based Oncology Care: The Pivotal Role of Oncology Navigation
This book discusses how effective navigation requires a team approach to oncology care and should never be considered an “add-on” resource or service. The Academy of Oncology Nurse & Patient Navigators (AONN) is the only national professional organiza
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Lillie D. Shockney Editor
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Team-Based Oncology Care: The Pivotal Role of Oncology Navigation
Lillie D. Shockney Editor
Team-Based Oncology Care: The Pivotal Role of Oncology Navigation
Editor Lillie D. Shockney Johns Hopkins University School of Medicine Baltimore MD, USA
ISBN 978-3-319-69037-7 ISBN 978-3-319-69038-4 (eBook) https://doi.org/10.1007/978-3-319-69038-4 Library of Congress Control Number: 2018937590 © Springer International Publishing AG, part of Springer Nature 2018 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations. Printed on acid-free paper This Springer imprint is published by the registered company Springer International Publishing AG part of Springer Nature The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland
Contents
1 Team-Based Oncology Care�������������������������������������������������������������������� 1 Linda Burhansstipanov and Lillie D. Shockney 2 History of Oncology Patient and Nurse Navigation������������������������������ 13 Linda Burhansstipanov, Lillie D. Shockney, and Sharon Gentry 3 Quality Cancer Care�������������������������������������������������������������������������������� 43 Mandi Pratt-Chapman 4 Building a Navigation Program�������������������������������������������������������������� 63 Mandi Pratt-Chapman, Linda Burhansstipanov, and Lillie D. Shockney 5 Navigation Across the Continuum of Care�������������������������������������������� 85 Danelle Johnston, Tricia Strusowski, Cheryl Bellomo, and Linda Burhansstipanov 6 Community Outreach������������������������������������������������������������������������������ 111 Linda Fleisher, Emily Gentry, Evelyn Gonzalez, and Andrea Tillman 7 Diagnosis and Preparing Patients for Their Oncology Consultations�������������������������������������������������������������������������� 125 Margaret Rummel, Pa
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