Technology Acceptance of Connected Services in the Automotive Industry
Telematics in the automotive industry are the most popular example of Connected Services. But despite their implementation in several million of vehicles worldwide, there has only been little consideration in research. Clemens Hiraoka analyzes the entire
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GABLER RESEARCH Applied Marketing Science / Angewandte Marketingforschung Editorial Board: Prof. Dr. Dieter Ahlert, Universität Münster Prof. Dr. Heiner Evanschitzky, University of Strathclyde/UK Dr. Josef Hesse, Schäper Sportgerätebau GmbH Prof. Dr. Gopalkrishnan R. Iyer, Florida Atlantic University/USA Prof. Dr. Hartmut H. Holzmüller, Universität Dortmund Prof. Dr. Gustavo Möller-Hergt, Technische Universität Berlin Prof. Dr. Lou Pelton, University of North Texas/USA Prof. Dr. Arun Sharma, University of Miami/USA Prof. Dr. Florian von Wangenheim, Technische Universität München Prof. Dr. David Woisetschläger, Universität Dortmund
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Clemens Hiraoka
Technology Acceptance of Connected Services in the Automotive Industry With a foreword by Prof. Dr. Florian von Wangenheim
RESEARCH
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Dissertation Technische Universität München, 2009
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Foreword Connected Services constitute a very recent development in many industries and bridge servi
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