Telephone Surveys in Europe Research and Practice
Telephone surveying is the most often applied mode of data collection in Europe. That implies a need for methodological knowledge on this topic. However, technical conditions are changing rapidly and the challenge for survey researchers to stay up-to-date
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Sabine Häder, Michael Häder, and Mike Kühne (Eds.)
Telephone Surveys in Europe Research and Practice
ABC
Editors Dr. Sabine Häder GESIS – Leibniz Institute for the Social Sciences P.O. Box 12 21 55 D-68072 Mannheim Germany E-mail: [email protected]
Dr. Mike Kühne Technische Universität Dresden Faculty of Philosophy Institute of Sociology Helmholzstr. 10 D-01069 Dresden Germany E-mail: [email protected]
Prof. Dr. Michael Häder Technische Universität Dresden Faculty of Philosophy Institute of Sociology Helmholzstr. 10 D-01069 Dresden Germany E-mail: [email protected]
ISBN 978-3-642-25410-9 e-ISBN 978-3-642-25411-6 DOI 10.1007/978-3-642-25411-6 Springer Heidelberg New York Dordrecht London Library of Congress Control Number: 2011941490 c Springer-Verlag Berlin Heidelberg 2012 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. Exempted from this legal reservation are brief excerpts in connection with reviews or scholarly analysis or material supplied specifically for the purpose of being entered and executed on a computer system, for exclusive use by the purchaser of the work. Duplication of this publication or parts thereof is permitted only under the provisions of the Copyright Law of the Publisher’s location, in its current version, and permission for use must always be obtained from Springer. Permissions for use may be obtained through RightsLink at the Copyright Clearance Center. Violations are liable to prosecution under the respective Copyright Law. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. While the advice and information in this book are believed to be true and accurate at the date of publication, neither the authors nor the editors nor the publisher can accept any legal responsibility for any errors or omissions that may be made. The publisher makes no warranty, express or implied, with respect to the material contained herein. Printed on acid-free paper Springer is part of Springer Science+Business Media (www.springer.com)
Contents
Part I: Spotlights on Selected European Countries Russia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Anna Andreenkova
3
The Netherlands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dirkjan Beukenhorst
17
Switzerland . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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