The Analysis of Factors that Affect Innovation Performance of Logistics Enterprises in Turkey
Services have become a compulsory factor that assists primary industries to accomplish global competitiveness (Chapman et al. 2003). There is a common consensus that economic growth, higher incomes, and technological advances have played a part to the eco
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The Analysis of Factors that Affect Innovation Performance of Logistics Enterprises in Turkey Osman Demirdöğen, Hamit Erdal, and Ahmet İlker Akbaba
Contents 8.1 8.2
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Logistics Innovation and Related Literature . . . . . . . . . . . . . . . . . . . 8.2.1 Factors Influencing Innovation Performance . . . . . . . . . . . . . . 8.3 Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8.3.1 Fuzzy Sets and Triangular Fuzzy Numbers . . . . . . . . . . . . . . . 8.3.2 The Fuzzy DEMATEL Method . . . . . . . . . . . . . . . . . . . . . . 8.4 The Fuzzy DEMATEL Calculations . . . . . . . . . . . . . . . . . . . . . . . . 8.5 Discussion and Comparing the Obtain Result to Turkey Innovation Survey References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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8.1 Introduction Services have become a compulsory factor that assists primary industries to accomplish global competitiveness (Chapman et al. 2003). There is a common consensus that eco-
O. Demirdö˘gen () Faculty of Economics and Administrative Sciences, Ataturk University Erzurum, Turkey e-mail: [email protected] H. Erdal Institute of Social Sciences, Ataturk University Erzurum, Turkey e-mail: [email protected] A. ˙I. Akbaba Faculty of Economics and Administrative Sciences, Erzurum Technical University Erzurum, Turkey e-mail: [email protected] © Springer Fachmedien Wiesbaden GmbH 2018 F. Bakırcı et al. (eds.), German-Turkish Perspectives on IT and Innovation Management, FOM-Edition, https://doi.org/10.1007/978-3-658-16962-6_8
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nomic growth, higher incomes, and technological advances have played a part to the economic growth of service-sector enterprises (Patterson 1995). The scope of innovation attempts are revealed with Oslo Manual as follows: “Innovation comprises a number of activities that are not included in R&D, such as later phases of development for preproduction, production and distribution, development activities with a lesser degree of novelty, support activities such as training and market preparation, and development and implementation activities for innovations such as new marketing methods or new organizational methods which are not product and process innovations”. Innovation activities may also include acquisition of external knowledge or capital goods that is not part of R&D (OECD 2005). Enterprises can employ innovation for several reasons. According to the Oslo Manual, “Their objectives may involve products, markets, efficiency, quality or the ability to learn and to implement changes. Identifying enterprises’ motives for innovating and their importance is of help in examining the forces that drive innovation activities, such as competition and opportunit
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