The Essence and Measurement of Organizational Efficiency

This book offers a collection of studies on various organizations’ efficiency, criteria for evaluating efficiency, together with tools and methods for measuring efficiency. The articles included present an interdisciplinary look at efficiency, its es

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Tadeusz Dudycz Grażyna Osbert-Pociecha Bogumiła Brycz Editors

The Essence and Measurement of Organizational Efficiency

Springer Proceedings in Business and Economics

More information about this series at http://www.springer.com/series/11960

Tadeusz Dudycz • Graz˙yna Osbert-Pociecha • Bogumiła Brycz Editors

The Essence and Measurement of Organizational Efficiency

Editors Tadeusz Dudycz Wrocław University of Technology Wrocław Poland

Graz˙yna Osbert-Pociecha Wrocław University of Economics Wrocław Poland

Bogumiła Brycz Wrocław University of Technology Wrocław Poland

ISSN 2198-7246 ISSN 2198-7254 (electronic) Springer Proceedings in Business and Economics ISBN 978-3-319-21138-1 ISBN 978-3-319-21139-8 (eBook) DOI 10.1007/978-3-319-21139-8 Library of Congress Control Number: 2015952648 Springer Cham Heidelberg New York Dordrecht London © Springer International Publishing Switzerland 2016 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. Printed on acid-free paper Springer International Publishing AG Switzerland is part of Springer Science+Business Media (www.springer.com)

Preface

The forerunners of economists considered the problem of efficiency long before our era. One of the first was Hesiod (gr. Hesiodos), who lived in the eighth century BC and was interested in efficiency due to the fact that he was a farmer. He was one of the initiators of economic thought. As a farmer, he was interested in efficiency at the level of producers and households. Subsequent Greek thinkers dealing with economic problems also considered efficiency at this level, not at the scale of society as a whole. Not surprisingly, therefore, the word “economics” derives from the Greek language. It was first used as the title of a book by Xenophon, Oikonomikos, and concerned efficiency at the level of manufacturers. Over time, they began to examine efficiency more broadly at the scale of whole societies and countries. Over the centuries, states and societies which achieved high efficiency, both a