The Essentials of Knowledge Management
This book reviews the field of Knowledge Management, taking a holistic approach that includes both "soft" and "hard" aspects. It provides a broad perspective on the field, rather than one based on a single viewpoints from Computer Science or Organizationa
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OR Essentials Series The OR Essentials series presents a unique cross-section of high quality research work fundamental to understanding contemporary issues and research across a range of Operational Research (OR) topics. It brings together some of the best research papers from the highly respected journals of the Operational Research Society, also published by Palgrave Macmillan. OR deals with the use of advanced analytical methods to support better decision making. As a multidisciplinary field, it has strong links to management science, decision science, computer science and has practical applications in areas such as engineering, manufacturing, commerce, healthcare and defence. OR has long-standing historical roots. However, as a modern discipline its origins lie in the years immediately before World War II when mathematical techniques were developed to address urgent defence problems. Now it is commonplace and a key discipline taught in universities across the world, at undergraduate and postgraduate levels. There are several international societies dedicated to the advancement of OR (e.g. the Operational Research Society and INFORMS – The Institute for Operations Research and the Management Sciences) and there are many high quality peerreviewed journals dedicated to the topic. The OR Essentials books are a vital reference tool for students, academics, and industry practitioners, providing easy access to top research papers on cutting-edge topics within the field of OR. Titles include: Simon JE Taylor (editor) AGENT-BASED MODELLING AND SIMULATION Roger A Forder (editor) OR, DEFENCE AND SECURITY Navonil Mustafee (editor) OPERATIONAL RESEARCH FOR EMERGENCY PLANNING IN HEALTHCARE John S Edwards THE ESSENTIALS OF KNOWLEDGE MANAGEMENT
OR Essentials series Series Standing Order ISBNs 978–1–137–45360–0 (hardback) (outside North America only) You can receive future titles in this series as they are published by placing a standing order. Please contact your bookseller or, in case of difficulty, write to us at the address below with your name and address, the title of the series and the ISBN quoted above. Customer Services Department, Macmillan Distribution Ltd, Houndmills, Basingstoke, Hampshire RG21 6XS, England
The Essentials of Knowledge Management Edited by
John S. Edwards Professor of Knowledge Management, Aston Business School, Aston University, UK
Introduction, selection and editorial matter © John S. Edwards 2015 Individual chapters © Operational Research Society 2015 All papers included in this collection were first published in Knowledge Management Research & Practice and the European Journal of Information Systems, © Operational Research Society, but may have been modified to incorporate typeset changes. All rights reserved. No reproduction, copy or transmission of this publication may be made without written permission. No portion of this publication may be reproduced, copied or transmitted save with written permission or in accordance with the provisions of the Copyright, Designs and Patents Act 1988
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