The Impact of COVID-19 on Cultural Tourism: Virtual Exhibitions, Technology and Innovation

This chapter approaches the COVID-19 crisis by arguing how cultural institutions can mobilize, transition and adapt to the decrease in cultural tourism, as well as mitigate the negative impact felt during the pandemic. An assessment will be carried out to

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António Abreu Dália Liberato Elisa Alén González Juan Carlos Garcia Ojeda Editors

Advances in Tourism, Technology and Systems Selected Papers from ICOTTS20, Volume 2

123

Smart Innovation, Systems and Technologies Volume 209

Series Editors Robert J. Howlett, Bournemouth University and KES International, Shoreham-by-sea, UK Lakhmi C. Jain, Faculty of Engineering and Information Technology, Centre for Artificial Intelligence, University of Technology Sydney, Sydney, NSW, Australia

The Smart Innovation, Systems and Technologies book series encompasses the topics of knowledge, intelligence, innovation and sustainability. The aim of the series is to make available a platform for the publication of books on all aspects of single and multi-disciplinary research on these themes in order to make the latest results available in a readily-accessible form. Volumes on interdisciplinary research combining two or more of these areas is particularly sought. The series covers systems and paradigms that employ knowledge and intelligence in a broad sense. Its scope is systems having embedded knowledge and intelligence, which may be applied to the solution of world problems in industry, the environment and the community. It also focusses on the knowledge-transfer methodologies and innovation strategies employed to make this happen effectively. The combination of intelligent systems tools and a broad range of applications introduces a need for a synergy of disciplines from science, technology, business and the humanities. The series will include conference proceedings, edited collections, monographs, handbooks, reference books, and other relevant types of book in areas of science and technology where smart systems and technologies can offer innovative solutions. High quality content is an essential feature for all book proposals accepted for the series. It is expected that editors of all accepted volumes will ensure that contributions are subjected to an appropriate level of reviewing process and adhere to KES quality principles. Indexed by SCOPUS, EI Compendex, INSPEC, WTI Frankfurt eG, zbMATH, Japanese Science and Technology Agency (JST), SCImago, DBLP. All books published in the series are submitted for consideration in Web of Science.

More information about this series at http://www.springer.com/series/8767

António Abreu Dália Liberato Elisa Alén González Juan Carlos Garcia Ojeda •





Editors

Advances in Tourism, Technology and Systems Selected Papers from ICOTTS20, Volume 2

123

Editors António Abreu Institute of Accounting and Administration of Porto (ISCAP) Polytechnic of Porto São Mamede de Infesta, Portugal Elisa Alén González Facultade de Ciencias Empresariais e Turismo As Lagoas University of Vigo Ourense, Spain

Dália Liberato School of Hospitality and Tourism Polytechnic Institute of Porto Vila do Conde, Portugal Juan Carlos Garcia Ojeda Universidad de Cartagena Cartagena, Colombia

ISSN 2190-3018 ISSN 2190-3026 (electronic) Smart Innovation, Systems and Technologies ISBN 978-981-33-4259-0 ISBN 978-981-33-42