The Impact of Innovation Management in SMEs Performance: A Systematic Review

This paper presents a method of evaluating innovation in small and medium enterprises, while the main purpose of the article is to examine how innovation affects business performance. Innovation is an important factor that produces quality and improves co

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1 University of Sharjah, Sharjah, UAE {malshurideh,ssalloum}@sharjah.ac.ae Faculty of Business, University of Jordan, Amman, Jordan 3 Amman Arab University, Amman, Jordan 4 Research Institute of Sciences and Engineering, University of Sharjah, Sharjah, UAE

Abstract. This paper presents a method of evaluating innovation in small and medium enterprises, while the main purpose of the article is to examine how innovation affects business performance. Innovation is an important factor that produces quality and improves competitiveness. This study presents a comprehensive analysis of 17 research articles from 2015 to 2019. Questionnaires, surveys, and case studies were the primary methods of data collection and were undertaken in Pakistan, Mexico, Kuwait, Indonesia, Italy, respectively, among other countries. To that end, the findings in the studies offer an investigation on the circumstances the lead SMEs to adopt innovation to enhance their performance. Keywords: Small & medium enterprises

 Innovation; systematic review

1 Introduction Small and medium enterprises (SMEs) are labeled as the backbone of the growing economy since it leads countries toward profitability [1–6]. The curiosity of many researchers such as [7–12] nowadays became triggered to identify the secret behind SME’s success stories and how they manage to survive against conglomerate companies. The innovation paradigm is our main focus to measure the performance of SMEs, giving the fact that innovation is part of our human traits as we enjoy being creative and collect appraisal for coming up with good ideas or adding value to what we do either in our personal or professional life [13]. The best way to measure and trace innovation in SMEs is when a company is naturally required to change in different areas of its business activities, and the process of change leads to the appearance and disappearances of objects within the company, resulting in a change in the level of innovation [11, 12, 14, 15]. The review addresses the following three research questions:

© The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerland AG 2021 A. E. Hassanien et al. (Eds.): AISI 2020, AISC 1261, pp. 720–730, 2021. https://doi.org/10.1007/978-3-030-58669-0_64

The Impact of Innovation Management in SMEs Performance

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• RQ1: What are the main research methods in the collected studies? • RQ2: What is the Distribution of countries in the selected studies? • RQ3: What are the database sources used to collect the studies?

2 Methods To present new research and beneficially contribute to the available literature, this study adopts the systematic review method used by many scholars such as [16–19]. This study was conducted through many steps. Initially, we take on was to read and fully assess what other fellow researchers have published on the same topic by dedicating time and effort to revise their findings. Doing so we started a rigorous literature review with a similar framework in mind to determine how other researchers’ i