The Intelligent Enterprise Theoretical Concepts and Practical Implic

Today's enterprises have to continuously extend their operational limits to earn profit, thrive and prosper. Over time evolution led to the development of two concepts to master this challenge: intelligence and knowledge. This work introduces a system the

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Contributions to Management Science H. Dyckhoff/U. Finke Cutting and Packing in Production and Distribution 1992. ISBN 3-7908-0630-7

E. Canestrelli (Ed.) Current Topics in Quantitative Finance 1999. ISBN 3-7908-1231-5

R. Flavell (Ed.) Modelling Reality and Personal Modelling 1993. ISBN 3-7908-0682-X

W. Bçhler/H. Hax/R. Schmidt (Eds.) Empirical Research on the German Capital Market 1999. ISBN 3-7908-1193-9

M. Hofmann/M. List (Eds.) Psychoanalysis and Management 1994. ISBN 3-7908-0795-8

M. Bonilla/T. Casasus/R. Sala (Eds.) Financial Modelling 2000. ISBN 3-7908-1282-X

R. L. D'Ecclesia/S. A. Zenios (Eds.) Operations Research Models in Quantitative Finance 1994. ISBN 3-7908-0803-2

S. Sulzmaier Consumer-Oriented Business Design 2001. ISBN 3-7908-1366-4

M. S. Catalani/G. F. Clerico Decision Making Structures 1996. ISBN 3-7908-0895-4 M. Bertocchi/E. Cavalli/S. KomlÕsi (Eds.) Modelling Techniques for Financial Markets and Bank Management 1996. ISBN 3-7908-0928-4 H. Herbst Business Rule-Oriented Conceptual Modeling 1997. ISBN 3-7908-1004-5 C. Zopounidis (Ed.) New Operational Approaches for Financial Modelling 1997. ISBN 3-7908-1043-6

C. Zopounidis (Ed.) New Trends in Banking Management 2002. ISBN 3-7908-1488-1 U. Dorndorf Project Scheduling with Time Windows 2002. ISBN 3-7908-1516-0 B. Rapp/P. Jackson (Eds.) Organisation and Work Beyond 2000 2003. ISBN 3-7908-1528-4 M. Grossmann Entrepreneurship in Biotechnology 2003. ISBN 3-7908-0033-3 H. M. Arnold Technology Shocks 2003. ISBN 3-7908-0051-1

K. Zwerina Discrete Choice Experiments in Marketing 1997. ISBN 3-7908-1045-2

T. Ihde Dynamic Alliance Auctions 2004. ISBN 3-7908-0098-8

G. Marseguerra Corporate Financial Decisions and Market Value 1998. ISBN 3-7908-1047-9

J. Windsperger/G. Cliquet/G. Hendrikse/ M. Tuunanen (Eds.) Economics and Management of Franchising Networks 2004. ISBN 3-7908-0202-6

WHU Koblenz ± Otto Beisheim Graduate School of Management (Ed.) Structure and Dynamics of the German Mittelstand 1999. ISBN 3-7908-1165-3 A. Scholl Balancing and Sequencing of Assembly Lines 1999. ISBN 3-7908-1180-7

K. Jennewein Intellectual Property Management 2004. ISBN 3-7908-0280-8

Markus J. Thannhuber

The Intelligent Enterprise Theoretical Concepts and Practical Implications

With 32 Figures and 3 Tables

Physica-Verlag A Springer Company

Series Editors Werner A. Mçller Martina Bihn Author Dr. Markus J. Thannhuber Hans Einhell AG Wiesenweg 22 94405 Landau an der Isar Germany [email protected]

ISSN 1431-1941 ISBN 3-7908-1555-1 Physica-Verlag Heidelberg New York Cataloging-in-Publication Data applied for Library of Congress Control Number: 2004111904 This work is subject to copyright. All rights are reserved, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilm or in any other way, and storage in data banks. Duplication of this publication or parts thereof is permitted only under the provisions of the German Copyright Law of Septe