The Journey to Enterprise Agility Systems Thinking and Organizationa
This is the first book to seriously address the disconnection between nimble Agile teams and other groups in the enterprise, including enterprise architecture, the program management office (PMO), human resources, and even business executives.When an ente
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The Journey to Enterprise Agility Systems Thinking and Organizational Legacy
The Journey to Enterprise Agility
Daryl Kulak • Hong Li
The Journey to Enterprise Agility Systems Thinking and Organizational Legacy
Daryl Kulak Westerville, OH USA
Hong Li Westerville, OH USA
ISBN 978-3-319-54086-3 ISBN 978-3-319-54087-0 DOI 10.1007/978-3-319-54087-0
(eBook)
Library of Congress Control Number: 2017937541 # Springer International Publishing AG 2017 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations. Printed on acid-free paper This Springer imprint is published by Springer Nature The registered company is Springer International Publishing AG The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland
We dedicate this book to Robert Rosen and W. Edwards Deming for their contributions to systems science, the workplace and society. Each man forged a new path, even though they were often marginalized and misinterpreted during their lives and even afterward. Each of them saw derivative works that claimed to represent them, but often fell far short. We hope to guide the conversation back to Rosen’s and Deming’s original material, where the real value still lies.
Preface
I remember Hong’s frantic phone call back in 2003. I was busy trying to get a new solo consulting venture off the ground. Hong wanted to talk about some “systems thinking” nonsense. He wanted us to write a damn book about it. I had just finished the second edition of my first book and, quite frankly, was in no mood. Three years later, the ever-persistent Hong had convinced me this was a book that needed to be written. Hong warned me this would be a long journey. I had much to learn, because I had to catch up on his 3 years of (full-time) research. We then agreed to meet every Sunday morning at around 10:30. In 2006, we started writing in earnest on evenings and weekends. So, we be
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