The role of child life in pediatric radiology
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MINISYMPOSIUM: PATIENT EXPERIENCE IN PEDIATRIC RADIOLOGY
The role of child life in pediatric radiology Susan L. Kinnebrew 1 & Carrie G. Dove 1 & Carrie M. Midwin 1 & Teresa M. Olson 1 & Carolina V. A. Guimaraes 2 Received: 2 April 2020 / Revised: 18 June 2020 / Accepted: 4 August 2020 / Published online: 15 September 2020 # Springer-Verlag GmbH Germany, part of Springer Nature 2020
Abstract Pediatric radiology departments rely heavily on a dedicated, efficient and collaborative multi-disciplinary health care team to provide efficient service and quality care to patients and families. Certified child life specialists are an essential part of this multidisciplinary team. The main goal of the child life specialists is to improve the overall experience for patients and families. In addition, child life specialists, working in collaboration with the medical care team, help decrease the need for general anesthesia by providing patient pain management, distraction and coping techniques. These interventions result in improved patient safety, increased departmental efficiency and increased revenue. The role of child life specialists extends into the exam room, where their interventions help decrease procedure times and improve imaging quality. In this article, the authors discuss the key role of child life specialists in a pediatric radiology department and provide examples of how child life can impact patient safety, patient and family satisfaction, and operational efficiency. Keywords Certified child life specialist . Child life . Children . Efficiency . Patient experience . Pediatric radiology
Introduction Certified child life specialists (CCLS) are skilled professionals who are trained in child development. Child life specialists help children adapt to and cope with a variety of clinical procedures and experiences in settings including inpatient and outpatient hospitals, dentist offices, schools and palliative care settings. According to the Association of Child Life Professionals, more than 25 countries use child life programs worldwide [1]. Child life specialists also participate in disaster relief organizations and medical missions across the world. Child life programs are continuing to grow and can be found in a variety of inpatient and ambulatory settings within pediatric health care. Child life specialists use their training in child development to assess the impact of illness on children, with the goal of improving patient
* Carolina V. A. Guimaraes [email protected] 1
Child Life Department, Lucile Packard Children’s Hospital Stanford, Palo Alto, CA, USA
2
Department of Radiology Lucile Packard Children’s Hospital Stanford, Stanford University, 300 Pasteur Drive, Stanford, CA 94304, USA
experience and promoting family-centered care. According to the American Academy of Pediatrics policy statement on child life services, “child life specialists focus on the optimal development and wellbeing of infants, children, adolescents, and young adults while promoting coping skills and minimizing the adverse effe
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