Tools for Human-Product Collaborative Development of Intelligent Product Service Systems
Intelligent products, having cyber physical features, are best candidates for building Intelligent Product Service Systems (IPSS), in which integrated products and services provide a higher level of intelligence. Such IPSS may actively provide feedback on
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Institut für angewandte Systemtechnik Bremen GmbH, Wiener Str. 1, 28359 Bremen, Germany {scholze,correia,dragan,nagorny,spindler}@atb-bremen.de
Abstract. Intelligent products, having cyber physical features, are best candi‐ dates for building Intelligent Product Service Systems (IPSS), in which inte‐ grated products and services provide a higher level of intelligence. Such IPSS may actively provide feedback on their use, which in turn may support the development of new IPSS. The objective is to develop a set of tools to estab‐ lish a Collaborative Network, where both human actors and products them‐ selves can collaborate and contribute to the development of such IPSS. The tools support involvement of various stakeholders within the Collaborative Networks. Several tools, such as a tool to select sensors and intelligent features at the products, a tool to model context under which IPSS is used, as well as tools to provide feedback on the IPSS use are defined. The paper presents as well the application of the proposed concept in machine industry. Keywords: Intelligent products · Collaborative development · Product service system · Cyber physical features · Collaborative network
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Introduction
Modern products include more and more cyber physical features as a basis for their intelligence. Cyber physical features allow to build various intelligent services encom‐ passing such products to build for example Intelligent Product Service Systems (IPSS). IPSS provide a new quality of offers to customers as the products and services are inte‐ grated and built with a higher level of intelligence. Such systems can communicate and provide information within Collaborative Networks. Many Cyber Physical Products in manufacturing industry, such as vehicles, home appliances etc., are already used or can be used to build such IPSS. Modern machines are probably one of the most promising products to build IPSS. Such IPSS are innovative results of the fourth industrial revolution [1, 2], as a collective term covering a number of modern technologies in manufacturing, automation and data exchange. The forth industrial revolution is ‘a collective term for technologies and concepts of value chain organization’ consisting of loosely coupled Cyber-Physical Systems (CPS) in an Internet of Things and Internet of Services [3–6], it includes all resources needed for developing IPSS. © IFIP International Federation for Information Processing 2016 Published by Springer International Publishing Switzerland 2016. All Rights Reserved H. Afsarmanesh et al. (Eds.): PRO-VE 2016, IFIP AICT 480, pp. 373–384, 2016. DOI: 10.1007/978-3-319-45390-3_32
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IPSS is an evolutionary step to smart manufacturing. Loosely coupled cyber-physical systems realize comprehensive cross-level and cross-domain collaboration and analyza‐ tion possibilities. Furthermore, in manufacturing environments such services improve the volatile and dynamic. This continuously rising ramification generates also a demand on Collaborative Development approaches to manage
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