Workers, Managers, Productivity Kaizen in Developing Countries
This open access book provides a glimpse into the Japanese management technique known as “Kaizen,” and the ways it has been disseminated around the developing world. The novelty of this book is three-fold: it provides a contextualized view of the mechanis
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Workers, Managers, Productivity
Akio Hosono • John Page • Go Shimada Editors
Workers, Managers, Productivity Kaizen in Developing Countries
Editors Akio Hosono JICA Research Institute Tokyo, Japan
John Page The Brookings Institution Washington, DC, USA
Go Shimada School of Information and Communication Meiji University Tokyo, Japan
ISBN 978-981-15-0363-4 ISBN 978-981-15-0364-1 (eBook) https://doi.org/10.1007/978-981-15-0364-1 © The Editor(s) (if applicable) and The Author(s) 2020 This book is an open access publication. Open Access This book is licensed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons licence and indicate if changes were made. The images or other third party material in this book are included in the book’s Creative Commons licence, unless indicated otherwise in a credit line to the material. If material is not included in the book’s Creative Commons licence and your intended use is not permitted by statutory regulation or exceeds the permitted use, you will need to obtain permission directly from the copyright holder. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, expressed or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations. This Palgrave Macmillan imprint is published by the registered company Springer Nature Singapore Pte Ltd. The registered company address is: 152 Beach Road, #21-01/04 Gateway East, Singapore 189721, Singapore
Foreword
Development practitioners and researchers have long been confronted to the reality of a productivity gap between developed and developing countries. However, the role of management methods as an important determinant for quality and productivity outcomes has only surfaced in the recent past, and little is known about the effectiveness of initiatives that aim to increase managerial capital and improve productivity in the private or public sector in developing countries. Kaizen, as a model that has attracted much attention and captured imaginations from the 1960s on, and that has been adopted in many firms all over the world, provides an interesting lens to study the mechanisms at stakes. Kaizen can be defined as an inclus
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