Administrative transportation:
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Administrative transportation: En route to cost, quality and convenience
James Campbell and Alberto Canen This article is concerned with the study of administrative transportation for a large Brazilian industrial company. The problem context is discussed together with the present approach and the conflicts that arose during the development of this research. A description is also given of the various OR methodologies used to reach the final recommendations.
Throughout the past fourteen years the company has been dependent upon the supply of drivers, buses and maintenance crews from a single transport contractor. Responsibility for the construction of the company's
present routing strategy rested with the transport contractor who dictated the precise routes and
This study was developed in one of the world's
schedules which the buses had to follow. The
ence in Brazilian industrial companies.
and informing the transport contractor to collect him/her at this location. This resulted in the bus meandering its way through a series of streets,
leading manufacturers and exporters of bleached eucalyptus pulp. The research formed part of a programme aimed at giving postgraduate students from Brtish universities international work experiThe description here explains the process of analysis that was used to reach the recommendations put forward by the authors. The analysis involved three broad steps. The first of these involved interviewing the client group (senior managers of the company's Administrative Department), in order to define the problem context. The second step involved cognitive mapping to express and explore argumentation underlying the problem. Finally, the third step was to carry out a data analysis aimed at identifying the areas for improvement. For presentation purposes the above three steps are presented in order, but in practice work tended to switch more freely between one activity and another, in a fluid and adaptive way.
company arranged for pickups simply by determining the whereabouts of the employee's residence
following no methodical pattern, criss-crossing the paths of the other vehicles on its way to the pulp mill.
The study Recently, escalating costs on average of US$0.48m per month, had forced the company's management to rethink its administrative transportation policy and
review ways in which financial savings could be achieved.
The study sought to: (I)
Problem Context The company's operational activities involve the need for two distinct types of transportation: Operational Transport and Administrative Transport.
Operational Transport is primarily concerned with the haulage of wood from the forestry area to the mill. Administrative Transport, the problem focus, is
investigate how the company could reduce
the number of planned vehicles;
describe how the current routing strategy could be improved by the use of established OR techniques;
formulate a set of decision rules which could be used to eliminate a nine hour idle period embedded in the current system;
concerned with the tr
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