An Integrated Company-Wide Management System Combining Lean Six Sigm
This book offers a comprehensive guide to implementing a company-wide management system (CWMS), utilising up-to-date methodologies of lean-six sigma in order to achieve high levels of business excellence. It builds the foundation for quality and continuou
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An Integrated Company-Wide Management System Combining Lean Six Sigma with Process Improvement
An Integrated Company-Wide Management System
Souraj Salah Abdur Rahim •
An Integrated Company-Wide Management System Combining Lean Six Sigma with Process Improvement
123
Souraj Salah School of Business and Quality Management HBMS University Dubai, UAE
Abdur Rahim Quantitative Methods, Faculty of Business Administration University of New Brunswick Fredericton, NB, Canada
ISBN 978-3-319-99033-0 ISBN 978-3-319-99034-7 https://doi.org/10.1007/978-3-319-99034-7
(eBook)
Library of Congress Control Number: 2018950965 © Springer Nature Switzerland AG 2019 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations. This Springer imprint is published by the registered company Springer Nature Switzerland AG The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland
To my beloved parents Qasem and Mariam, my darling wife Majd, my wonderful children Albara, Bahauddin and Sura, and my dearest brothers Danial, Muhammad, Anas, Yazeed, Suhaib and Mosab. Souraj Salah To my parents late Azizur Rahman and Safura Khatun, wife Bilkis Rahim and children Iftekhar Rahim and Abid Rahim, grandson Lleyton Rahim, daughter-in-law Sarah Hillier Rahim. Abdur Rahim
Preface
Most of the chapters in this book are based on journal and conference papers which have been published in the past, or either submitted or in preparation. The covered material is mainly based on published works that are well cited in the literature. Some sections of the various papers have been removed to avoid repetition. Part I of this book consists of Chaps. 1–2 which cover the introduction and the literature review. The main contributions for this book include the enhancement of the Lean Six Sigma Methodology which is illustrated in Part II which covers Chaps. 2–6 as well as Part III which covers the Integra
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