Asia Pacific Business Process Management Third Asia Pacific Conferen
This book constitutes the proceedings of the Third Asia Pacific Conference on Business Process Management held in Busan, South Korea, in June 2015.Overall, 37 contributions from ten countries were submitted. After each submission was reviewed by at least
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Joonsoo Bae · Suriadi Suriadi Lijie Wen (Eds.)
Asia Pacific Business Process Management Third Asia Pacific Conference, AP-BPM 2015 Busan, South Korea, June 24–26, 2015 Proceedings
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Lecture Notes in Business Information Processing Series Editors Wil van der Aalst Eindhoven Technical University, Eindhoven, The Netherlands John Mylopoulos University of Trento, Povo, Italy Michael Rosemann Queensland University of Technology, Brisbane, QLD, Australia Michael J. Shaw University of Illinois, Urbana-Champaign, IL, USA Clemens Szyperski Microsoft Research, Redmond, WA, USA
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More information about this series at http://www.springer.com/series/7911
Joonsoo Bae Suriadi Suriadi Lijie Wen (Eds.) •
Asia Pacific Business Process Management Third Asia Pacific Conference, AP-BPM 2015 Busan, South Korea, June 24–26, 2015 Proceedings
123
Editors Joonsoo Bae Chonbuk National University Jeonju Korea, Republic of (South Korea)
Lijie Wen Tsinghua University Beijing China
Suriadi Suriadi Massey University Albany New Zealand
ISSN 1865-1348 ISSN 1865-1356 (electronic) Lecture Notes in Business Information Processing ISBN 978-3-319-19508-7 ISBN 978-3-319-19509-4 (eBook) DOI 10.1007/978-3-319-19509-4 Library of Congress Control Number: 2015939678 Springer Cham Heidelberg New York Dordrecht London © Springer International Publishing Switzerland 2015 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. Printed on acid-free paper Springer International Publishing AG Switzerland is part of Springer Science+Business Media (www.springer.com)
Preface
This volume collects the proceedings of the Asia-Pacific Conference on Business Process Management 2015 (AP-BPM 2015) held in Busan, Korea, during June 24–26, 2015. AP-BPM 2015 was the third edition of the conference for researchers and practitioners in the field of business process management (BPM) in the Asia-Pacific region. It aims to provide a high-quality forum for researchers and practitioners to exchange research findings and ideas on BPM techno
