Beyond Diversity and Intercultural Management

Beyond Diversity and Intercultural Management develops a change model designed to challenge prevailing paradigms in the literature and conversations about equal employment opportunity, diversity, and intercultural management.

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10.1057/9781137400864 - Beyond Diversity and Intercultural Management, Christopher Robinson-Easley

Copyright material from www.palgraveconnect.com - licensed to Stockholm University Library - PalgraveConnect - 2015-10-27

Be yon d D i v e r si t y a n d I n t e rc u lt u r a l M a nag e m e n t

10.1057/9781137400864 - Beyond Diversity and Intercultural Management, Christopher Robinson-Easley

Copyright material from www.palgraveconnect.com - licensed to Stockholm University Library - PalgraveConnect - 2015-10-27

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Ch r i stoph e r A n n e Robi nson-Ea sl e y

10.1057/9781137400864 - Beyond Diversity and Intercultural Management, Christopher Robinson-Easley

Copyright material from www.palgraveconnect.com - licensed to Stockholm University Library - PalgraveConnect - 2015-10-27

Be yon d D i v e r si t y a n d I n t e rc u lt u r a l M a nag e m e n t

beyond diversity and intercultural management

Copyright © Christopher Anne Robinson-Easley, 2014. First published in 2014 by PALGRAVE MACMILLAN® in the United States—­a division of St. Martin’s Press LLC, 175 Fifth Avenue, New York, NY 10010. Where this book is distributed in the UK, Europe and the rest of the world, this is by Palgrave Macmillan, a division of Macmillan Publishers Limited, registered in England, company number 785998, of Houndmills, Basingstoke, Hampshire RG21 6XS. Palgrave Macmillan is the global academic imprint of the above companies and has companies and representatives throughout the world. Palgrave® and Macmillan® are registered trademarks in the United States, the United Kingdom, Europe and other countries. ISBN: 978–1–137–40513–5 Library of Congress Cataloging-in-Publication Data Robinson-Easley, Christopher Anne.    Beyond diversity and intercultural management / by Christopher Anne Robinson-Easley.     pages cm    Includes bibliographical references and index.    ISBN 978–1–137–40513–5 (hardback :alk. paper)    1. Individuality. 2. Diversity in the workplace. 3. Organization. 4. Personnel management. I. Title. BF697.R593 2013 658.3008—dc23

2013042422

A catalogue record of the book is available from the British Library. Design by Newgen Knowledge Works (P) Ltd., Chennai, India. First edition: April 2014 10  9  8  7  6  5  4  3  2  1

10.1057/9781137400864 - Beyond Diversity and Intercultural Management, Christopher Robinson-Easley

Copyright material from www.palgraveconnect.com - licensed to Stockholm University Library - PalgraveConnect - 2015-10-27

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Preface

vii

Acknowledgments

xix

Introduction

1

Part I  My Journey and Understanding of Diversity and Intercultural Management from the Lens of Traditional Paradigms One Understanding Diversity from the Mindset of a Structural Approach to Change

29

Two The Beginning: Moving Diversity Strategies beyond Structural Interventions

43

Three My Early Work: Appreciative Inquiry as a Diversity Intervention Strategy

49

Four The Importance of the Individual When Working to Evoke a Diverse Organizational Environment