Business Process Modelling
Today information is considered to be a valuable company resource that has to be planned, coordinated and documented. Business processes need to be treated in the same way. Moreover, significant potential for improvement may lie in optimizing these proces
- PDF / 30,631,462 Bytes
- 336 Pages / 439.37 x 666.142 pts Page_size
- 37 Downloads / 188 Views
Springer Berlin Heidelberg New York Barcelona Budapest Hong Kong London Milan Paris Santa Clara Singapore Tokyo
Bernd Scholz-Reiter Eberhard Stickel (Eds.)
Business Process Modelling With 117 Figures and 12 Tables
,
Springer
Professor Dr. Bernd Scholz-Reiter Brandenburg Technical University of Cottbus Industrial Information Systems P. O. Box 101344 03013 Cottbus, Germany Professor Dr. Eberhard Stickel Europe University Viadrina Department of Information Systems P. O. Box 776 15207 Frankfurt/Oder, Germany
Cataloging-in-Publication Data applied for Die Deutsche Bibliothek - CIP-Einheitsaufnahme Business process modelling I Bernd Scholz-Reiter; Eberhard Stickel (ed.). - Berlin; Heidelberg; New York; Barcelona; Budapest; Hong Kong; London; Milan; Paris; Santa Clara; Singapore; Tokyo: Springer, 1996 ISBN-13:978-3-642-80319-2 o-ISBN-\3:978-3-642-80317-8 DOl: 10.1007/978-3-642-80317-8
NE: Scholz-Reiter, Bernd [Hrog.,
ISBN-13:978-3-642-80319-2 This work is subject to copyright. Al[ rights are reserved, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilm or in any other way, and storage in data banks. Duplication of this publication or parts thereof is permitted only under the provisions of the German Copyright Law of September 9, 1965, in its current version, and permission for use must always be obtained from Springer-Verlag. Violations are liable for prosecution under the German Copyright Law. @
Springer-Verlag Berlin . Heidelberg 1996
Softcover reprint of the hardcover 1St edition 1996 The use of general descriptive names, registered names, trademarks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. SPIN 10551142-
42-/2.2.02.-5 4 3 2. 1 0 - Printed on acid-free paper
Preface
Today information is considered to be a valuable company resource that has to be planned, coordinated and documented. Business processes need to be treated in the same way. Moreover, significant potential for improvement may lie in optimizing these processes. As a consequence information should be collected and suitably modelled and business processes need to be analyzed and redesigned. Business modelling usually deals with different views of a company. The data view is concerned with information structures, the functional view analyzes tasks and procedures, the process view links different functions by analyzing workflows and events triggering them, while the organizational view is concerned with the structure of the company under investigation. These views should not however be treated in an isolated manner. The key to success is to deal with the interaction between them. Hence, business modelling should provide an integrated view of all relevant informational, functional, organizational and workflow issues. One of the most significant problems results
