Coordination and Communication Using Signs Studies in Organisational
Coordination And Communication Using Signs: Studies in Organisational Semiotics is a cutting-edge volume that bridges the gap between the technical and social aspects of information systems and information technology. The chapters in the book are divided
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Information and Organization Design Series series editors Richard M . Burton Borge Obel
INFORMATION, ORGANISATION AND TECHNOLOGY: Studies in Organisational Semiotics/ edited by K. Liu, R. Clarke, P. Andersen, R. Stamper
Coordination and Communication Using Signs: Studies in Organisational Semiotics 2
Pär J. Agerfalk Peter B. Andersen Peter H. Carstensen Samuel Chong Rodney J. Clarke John Connolly Owen Eriksson Junkang Feng Goran Goldkuhl B. van Heusden Michael S. H. Heng R.J. Jorna Kecheng Liu Morten Nielsen Daniel Robichaud Steven Verjans
Editors Kecheng Liu Rodney J. Clarke Peter Bogh Andersen Ronald K. Stamper
Springer Science+Business Media, LLC
Library of Congress Cataloging-in-Publication Data International Workshop on Organisational Semiotics (3 *: 2000 : Staffordshire University) Coordination and communication using signs / Pär J. Agerfalk... [et al.] ; editors, Kecheng Liu...[et al]. p. cm. - (Information and organization design series) (Studies in organisational semiotics ; 2) "Selected papers from the 3 * International Workshop of Organisational Semiotics, 4 of July 2000, hosted by Staffordshire University"--Pref. Includes bibliographical references and index. rc
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ISBN 978-1-4613-5247-1
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ISBN 978-1-4615-0803-8 (eBook)
DOI 10.1007/978-1-4615-0803-8
1. Information technology-Management-Congresses. 2. Management information systems-Congresses. 3. Communication in organization—Congresses. 4. Signs and symbols-Congresses. 5. Semiotics—Congresses. I. Ägerfalk, Pär J. II. L i u , Kecheng, 1957- III. Title. IV. Series. V . Series: Studies in organisational semiotics ; 2 HD30.2 .1558 2002 658.4'038-dc21 Copyright © 2 0 0 2 Springer Science+Business M e d i a N e w Y o r k Originally published by Kluwer Academic Publishers i n 2002 Softcover reprint o f the hardcover 1st edition 2002 A l l rights reserved. N o part of this work may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, microfilming, recording, or otherwise, without the written permission from the Publisher, with the exception of any material supplied specifically for the purpose of being entered and executed on a computer system, for exclusive use by the purchaser of the work. Permission for books published in Europe: [email protected] Permissions for books published in the United States of America: [email protected] Printed on acid-free paper.
Contents
Contributors Editors' Preface
VIII
IX
PART 1: COMMUNICATION AND PRAGMATICS 1. Accomodating Natural Language Within The Organisational Semiotic Framework JOHN CONNOLLY
2. Means of Coordination
3 23
PETER B. ANDERSEN, PETER H. CARSTENSEN AND MORTEN NIELSEN
3. Intertextuality at Work: Large Scale Organisation of Workpractices RODNEYJ.CLARKE
59
4. Actability: a Way to Understand Information Systems Pragmatics GORAN GOLDKUHL AND PAR J. AGERFALK
85
5. Communication Quality in the Context oflnformation Systems and Business Processes OWEN ERIKSSON
6. Greimas' Semiotics and the Analysis of Organisat
