Customization 4.0 Proceedings of the 9th World Mass Customization &

This proceedings volume presents the latest research from the worldwide mass customization & personalization (MCP) community bringing together new thoughts and results from various disciplines within the field. The chapters are based on papers from th

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Stephan Hankammer · Kjeld Nielsen  Frank T. Piller · Günther Schuh  Ning Wang Editors

Customization 4.0 Proceedings of the 9th World Mass Customization & Personalization Conference (MCPC 2017), Aachen, Germany, November 20th-21st, 2017

Springer Proceedings in Business and Economics

More information about this series at http://www.springer.com/series/11960

Stephan Hankammer • Kjeld Nielsen Frank T. Piller • Günther Schuh • Ning Wang Editors

Customization 4.0 Proceedings of the 9th World Mass Customization & Personalization Conference (MCPC 2017), Aachen, Germany, November 20th-21st, 2017

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Editors Stephan Hankammer RWTH Aachen University Aachen, Nordrhein-Westfalen, Germany

Kjeld Nielsen Aalborg University Aalborg, Denmark

Frank T. Piller RWTH Aachen University Aachen, Nordrhein-Westfalen, Germany

Günther Schuh RWTH Aachen University Aachen, Nordrhein-Westfalen, Germany

Ning Wang RWTH Aachen University Aachen, Nordrhein-Westfalen, Germany

ISSN 2198-7246 ISSN 2198-7254 (electronic) Springer Proceedings in Business and Economics ISBN 978-3-319-77555-5 ISBN 978-3-319-77556-2 (eBook) https://doi.org/10.1007/978-3-319-77556-2 Library of Congress Control Number: 2018943125 © Springer International Publishing AG, part of Springer Nature 2018 The chapter “An Evaluation Model For Web-based 3D Mass Customization Toolkit Design” is licensed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons. org/licenses/by/4.0/). For further details see license information in the chapter. This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations. Printed on acid-free paper This Springer imprint is published by the registered company Springer International Publishing AG part of Springer Nature. The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland

Preface

From Mass Customization to Customization 4.0 More th