E-Governance in India The Progress Status

The book discusses the concepts of E-Governance from the understanding of a naïve user. While providing introduction to the concept, it shows the status of E-Governance in India through various measures, and its progress through different case studies. Th

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E-Governance in India The Progress Status

E-Governance in India

Sunil K. Muttoo • Rajan Gupta • Saibal K. Pal

E-­Governance in India The Progress Status

Sunil K. Muttoo Department of Computer Science, Faculty of Mathematical Sciences University of Delhi Delhi, Delhi, India

Rajan Gupta Deen Dayal Upadhyaya College University of Delhi Delhi, Delhi, India

Saibal K. Pal Defence Research and Development Organisation Delhi, Delhi, India

ISBN 978-981-13-8851-4    ISBN 978-981-13-8852-1 (eBook) https://doi.org/10.1007/978-981-13-8852-1 © The Editor(s) (if applicable) and The Author(s), under exclusive licence to Springer Nature Singapore Pte Ltd. 2019 This work is subject to copyright. All rights are solely and exclusively licensed by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations. Cover design: eStudio Calamar This Palgrave Macmillan imprint is published by the registered company Springer Nature Singapore Pte Ltd. The registered company address is: 152 Beach Road, #21-­01/04 Gateway East, Singapore 189721, Singapore

Dedicated to My “Gurumaa” for holding my hand in Life, My “Parents” for making me stand in Life, My “Brother” for helping me progress in Life, and My “Wife” for supporting and loving me unconditionally in Life. Rajan Gupta

Preface

This book on E-Governance in India has got three major things on offer— introduction to E-Governance, status of E-Governance in India through various measures, and finally the progress of E-Governance initiatives in India through various case studies. Firstly, the book discusses about the concepts around E-Governance in general. What are the various principles of Good Governance and how do they lead to the principles of E-Governance, are the topics discussed in Chap 1. Then the objectives of the E-Governance are discussed from the understanding of a naïve user. The historical development of E-Governance around the world and its rise in few developed nations like USA, UK, New Z