E-Tourism as a Tool for Socio-economic Development

The nature of the contribution of tourism to local socio-economic development is subject to numerous debates, both by practitioners and academics. UNWTO declared 2017 the Year of Sustainable Tourism for Development, endorsing de facto the travel industry

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Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Tourism and Developing Countries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Community-Based Tourism: The Context of Action . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-Tourism for Development . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . The Main Components of e-Tourism for Development . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Intersection of These Three Domains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Development Measurement Frameworks in Tourism . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Rethinking the Role and Impact of ICTs in Tourism for Development . . . . . . . . . . . . . . . . . . . Conclusions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cross-References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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Abstract The nature of the contribution of tourism to local socio-economic development is subject to numerous debates, both by practitioners and academics. UNWTO declared 2017 the Year of Sustainable Tourism for Development, endorsing de facto the travel industry as one of the levers for socio-economic development.

A. Inversini () Ecole hôtelière de Lausanne, HES-SO University of Applied Sciences and Arts Western Switzerland, Lausanne, Switzerland e-mail: [email protected] I. Rega Bournemouth University, Bournemouth, UK e-mail: [email protected] S. W. Gan University of Nottingham Malaysia, Selangor, Malaysia e-mail: [email protected] © Springer Nature Switzerland AG 2020 Z. Xiang et al. (eds.), Handbook of e-Tourism, https://doi.org/10.1007/978-3-030-05324-6_108-1

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A. Inversini et al.

However, what is often missing within the general narrative about tourism for development is the crucial and central role of digital technology. Therefore, this chapter highlights the importance of digital technologies and, particularly, the role of e-tourism in emerging markets. It proposes a bottom-up vision of the role of information and communications technologies in travel as one of the key elements for rural community-based innovation and diversification toward active tourism delivery.

Keywords e-Tourism4Development · ICT4D · e-Tourism · Community tourism · Socio-economic development

Introduction The impact of tourism on socio-economic development has been the subject of several publications by practitioners and academics alike over the last few decades. In fact, tourism is seen as a div