Empowering Users through Design Interdisciplinary Studies and Combin
At the crossroads of various disciplines, this collective work examines the possibility of a new end-user “engagement” in ongoing digital/technological products and services development. It provides an overview of recent research specifically focused on t
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Empowering Users through Design Interdisciplinary Studies and Combined Approaches for Technological Products and Services
Empowering Users through Design
David Bihanic Editor
Empowering Users through Design Interdisciplinary Studies and Combined Approaches for Technological Products and Services
123
Editor David Bihanic CALHISTE Laboratory University of Valenciennes and Hainaut-Cambresis Valenciennes France
ISBN 978-3-319-13017-0 DOI 10.1007/978-3-319-13018-7
ISBN 978-3-319-13018-7
(eBook)
Library of Congress Control Number: 2014957711 Springer Cham Heidelberg New York Dordrecht London © Springer International Publishing Switzerland 2015 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. Printed on acid-free paper Springer International Publishing AG Switzerland is part of Springer Science+Business Media (www.springer.com)
Preface
The start of the twenty-first century has been undeniably shaped by the rise of a new sociotechnological context1 accompanied by a broad spectrum of paramount changes that not only span the professional, social, cultural, and education sectors, but also trigger a major overhaul in parts of the economy, forging ahead with an urgency and insatiable appetite for service sector growth. The urgency and appetite to revisit long-standing and ultimately stagnant consumer business models are determined to turn them upside-down, and especially those with an emphasis on industrial development and production. The ensuing transformations are the result of increasingly demanding levels of effectiveness, efficiency, and output that take into account a series of variables, including flexibility, resiliency, decentralization, and versatility, all of which are offset by value-added probabilities whose competitive advantage is defined with the world in mind. To make the desire, determination, and deployment reality, creativity, adaptability, radical diversification, and breakthrough innovations2 form the buzz words inherent in these new and everevolving though
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