Enterprise Information Systems 14th International Conference, ICEIS
This book contains substantially extended and revised versions of the best papers from the 14th International Conference on Enterprise Information Systems (ICEIS 2012), held in Wroclaw, Poland, in June/July 2012.The 25 full and 3 invited papers included i
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José Cordeiro Leszek A. Maciaszek Joaquim Filipe (Eds.)
Enterprise Information Systems 14th International Conference, ICEIS 2012 Wroclaw, Poland, June/July 2012 Revised Selected Papers
123
Lecture Notes in Business Information Processing Series Editors Wil van der Aalst Eindhoven Technical University, The Netherlands John Mylopoulos University of Trento, Italy Michael Rosemann Queensland University of Technology, Brisbane, Qld, Australia Michael J. Shaw University of Illinois, Urbana-Champaign, IL, USA Clemens Szyperski Microsoft Research, Redmond, WA, USA
For further volumes: http://www.springer.com/series/7911
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José Cordeiro Leszek A. Maciaszek Joaquim Filipe (Eds.) •
Enterprise Information Systems 14th International Conference, ICEIS 2012 Wroclaw, Poland, June 28–July 1, 2012 Revised Selected Papers
123
Editors
José Cordeiro Joaquim Filipe Institute for Systems and Technologies of Information, Control and Communication Setúbal Portugal and
Leszek A. Maciaszek Wroclaw University of Economics Wroclaw Poland and Macquarie University Sydney Australia
Instituto Politécnico de Setúbal Setúbal Portugal
ISSN 1865-1348 ISBN 978-3-642-40653-9
ISSN 1865-1356 (electronic) ISBN 978-3-642-40654-6 (eBook)
DOI 10.1007/978-3-642-40654-6
Springer Heidelberg New York Dordrecht London Library of Congress Control Number: 2013950735 Ó Springer-Verlag Berlin Heidelberg 2013 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. Exempted from this legal reservation are brief excerpts in connection with reviews or scholarly analysis or material supplied specifically for the purpose of being entered and executed on a computer system, for exclusive use by the purchaser of the work. Duplication of this publication or parts thereof is permitted only under the provisions of the Copyright Law of the Publisher’s location, in its current version, and permission for use must always be obtained from Springer. Permissions for use may be obtained through RightsLink at the Copyright Clearance Center. Violations are liable to prosecution under the respective Copyright Law. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. While the advice and information in this book are believed to be true and accurate at the date of publication, neither the authors nor the editors nor the publisher can accept any legal responsibility for any errors or omissions that may be made. The publisher makes no warranty, expr
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