Enterprise Information Systems 20th International Conference, ICEIS
This book constitutes extended, revised and selected papers from the 20th International Conference on Enterprise Information Systems, ICEIS 2018, held in Funchal, Madeira, Portugal, in March 2018.The 19 papers presented in this volume were carefully
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Slimane Hammoudi Michał S´ miałek Olivier Camp Joaquim Filipe (Eds.)
Enterprise Information Systems 20th International Conference, ICEIS 2018 Funchal, Madeira, Portugal, March 21–24, 2018 Revised Selected Papers
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Lecture Notes in Business Information Processing Series Editors Wil van der Aalst RWTH Aachen University, Aachen, Germany John Mylopoulos University of Trento, Trento, Italy Michael Rosemann Queensland University of Technology, Brisbane, QLD, Australia Michael J. Shaw University of Illinois, Urbana-Champaign, IL, USA Clemens Szyperski Microsoft Research, Redmond, WA, USA
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More information about this series at http://www.springer.com/series/7911
Slimane Hammoudi Michał Śmiałek Olivier Camp Joaquim Filipe (Eds.) •
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Enterprise Information Systems 20th International Conference, ICEIS 2018 Funchal, Madeira, Portugal, March 21–24, 2018 Revised Selected Papers
123
Editors Slimane Hammoudi MODESTE/ESEO Angers, France Olivier Camp MODESTE/ESEO Angers, France
Michał Śmiałek Warsaw University of Technology Warsaw, Poland Joaquim Filipe INSTICC and Polytechnic Institute of Setúbal Setúbal, Portugal
ISSN 1865-1348 ISSN 1865-1356 (electronic) Lecture Notes in Business Information Processing ISBN 978-3-030-26168-9 ISBN 978-3-030-26169-6 (eBook) https://doi.org/10.1007/978-3-030-26169-6 © Springer Nature Switzerland AG 2019 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, expressed or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations. This Springer imprint is published by the registered company Springer Nature Switzerland AG The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland
Preface
The present book includes extended and revised versions of a set of selected papers from the 20th International Conference on Enterprise Information Systems (ICEIS 2018), held in Funchal-Madeira, Portugal, during March 21–24, 2018. ICEIS 2018 received 242 paper submissions from 46 countries, of which
