Globalization of Professional Services Innovative Strategies, Succes
In the past, services had a strong local and national focus. Professional services were very likely to be independently and autonomously organized from country to country in order to cater to local needs and local legal requirements. This has since change
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Ulrich B€aumer • Peter Kreutter • Wolfgang Messner Editors
Globalization of Professional Services Innovative Strategies, Successful Processes, Inspired Talent Management, and First-Hand Experiences
Editors Ulrich B€aumer Osborne Clarke Cologne Germany [email protected]
Peter Kreutter WHU – Otto Beisheim School of Management Vallendar Germany [email protected]
Wolfgang Messner GloBus Research Ltd London United Kingdom [email protected]
ISBN 978-3-642-29180-7 ISBN 978-3-642-29181-4 (eBook) DOI 10.1007/978-3-642-29181-4 Springer Heidelberg New York Dordrecht London Library of Congress Control Number: 2012940273 ACM Codes: K.1, K.6, D.2 # Springer-Verlag Berlin Heidelberg, second corrected printing 2012 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. Exempted from this legal reservation are brief excerpts in connection with reviews or scholarly analysis or material supplied specifically for the purpose of being entered and executed on a computer system, for exclusive use by the purchaser of the work. Duplication of this publication or parts thereof is permitted only under the provisions of the Copyright Law of the Publisher’s location, in its current version, and permission for use must always be obtained from Springer. Permissions for use may be obtained through RightsLink at the Copyright Clearance Center. Violations are liable to prosecution under the respective Copyright Law. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. While the advice and information in this book are believed to be true and accurate at the date of publication, neither the authors nor the editors nor the publisher can accept any legal responsibility for any errors or omissions that may be made. The publisher makes no warranty, express or implied, with respect to the material contained herein. Printed on acid-free paper Springer is part of Springer Science+Business Media (www.springer.com)
Foreword by BITKOM
In the name of BITKOM it is my pleasure to congratulate the authors and editors of this new handbook on “Globalization of Professional Services.” Creating a good environment for doing business is BITKOM’s highest priority. Education and the training of today’s and tomorrow’s specialists are at the core of BITKOM’s agenda; this requires building bridges between the academia and corporates, between providers and customers, and between the West and the East
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