Governance and Assessment Insights in Information Technology: the Val IT Model
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Governance and Assessment Insights in Information Technology: the Val IT Model Rosa Lombardi 1 & Manlio Del Giudice 1 & Andrea Caputo 2 & Federica Evangelista 3 & Giuseppe Russo 3
Received: 14 October 2015 / Accepted: 28 October 2015 # Springer Science+Business Media New York 2015
Abstract The purpose of this paper is the investigation of the relationship between information technology and value creation. In doing so, the paper presents a conceptual framework based on the Val IT model. This framework can assist companies in the selection, implementation and optimisation of IT investments to create long-term value. The paper is based on a qualitative approach with the inclusion of a single-method approach. Research is developed according to the study of national and international literature. Following an initial analysis of existing literature on the evaluation of company investments, research has been conducted through the Val IT method to assess these intangible assets. The sources of research are secondary in nature (documents, reports, newspaper articles, papers and scientific books). This methodology emphasises the connection between the modern services created in the knowledge economy and the application of new technologies, especially in the field of Information Technology. Val IT is a governance framework for creating business value from IT investments. It allows companies to increase the possibility of selecting investments
* Rosa Lombardi [email protected] Manlio Del Giudice [email protected] Andrea Caputo [email protected] Federica Evangelista [email protected] Giuseppe Russo [email protected] 1
Link Campus University, Rome, Italy
2
University of Lincoln, Lincoln, Lincolnshire, UK
3
University of Cassino and Southern Lazio, Cassino, Italy
J Knowl Econ
with a high potential of value creation, as well as with a greater possibility of success in executing, creating, strengthening and using these services. Keywords Information technology (IT) . IT governance . IT management . Complex systems . Vali IT
Introduction Modern business environments are characterised by high volatility and uncertainty. This is mainly due to competitive circumstances, knowledge management and technological developments. In this context, creating a competitive advantage for sustainable value creation has become increasingly complex. In the knowledge economy (Sveiby 1997), technology has a pivotal role in enhancing the value of organisations (SotoAcosta et al. 2015) and, among the others, stimulates the following question: how do contemporary companies create value through investments in Information Technology (IT)? The use of IT technologies (Aral and Weill 2007; McAfee and Brynjolfsson 2008) in company information processes is a relevant tool for business development and cost optimisation. However, this is not enough: Adequate organisational structures with clear roles and responsibilities are required. It is therefore important to adopt frameworks and models to suit company needs and the op
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