Handbook on Business Process Management 1 Introduction, Methods, and
Business Process Management (BPM) has become one of the most widely used approaches for the design of modern organizational and information systems. The conscious treatment of business processes as significant corporate assets has facilitated su
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Series Editors Peter Bernus, Jacek Błażewicz, Günter J. Schmidt, Michael J. Shaw
For further volumes: http://www.springer.com/series/3795
Titles in the Series M. Shaw, R. Blanning, T. Strader and A. Whinston (Eds.) Handbook on Electronic Commerce ISBN 978-3-540-65882-1 J. Błaz˙ewicz, K. Ecker, B. Plateau and D. Trystram (Eds.) Handbook on Parallel and Distributed Processing ISBN 978-3-540-66441-3 H.H. Adelsberger, Kinshuk, J.M. Pawlowski and D. Sampson (Eds.) Handbook on Information Technologies for Education and Training ISBN 978-3-540-74154-1, 2nd Edition C.W. Holsapple (Ed.) Handbook on Knowledge Management 1 Knowledge Matters ISBN 978-3-540-43527-3 Handbook on Knowledge Management 2 Knowledge Directions ISBN 978-3-540-43848-9 J. Błaz˙ewicz, W. Kubiak, I. Morzy and M. Rusinkiewicz (Eds.) Handbook on Data Management in Information Systems ISBN 978-3-540-43893-9 P. Bernus, P. Nemes and G. Schmidt (Eds.) Handbook on Enterprise Architecture ISBN 978-3-540-00343-4
P. Bernus, K. Merlins and G. Schmidt (Eds.) Handbook on Architectures of Information Systems ISBN 978-3-540-25472-0, 2nd Edition S. Kirn, O. Herzog, P. Lockemann and O. Spaniol (Eds.) Multiagent Engineering ISBN 978-3-540-31406-6 J. Błaz˙ewicz, K. Ecker, E. Pesch, G. Schmidt and J. Weglarz (Eds.) Handbook on Scheduling ISBN 978-3-540-28046-0 F. Burstein and C.W. Holsapple (Eds.) Handbook on Decision Support Systems 1 ISBN 978-3-540-48712-8 F. Burstein and C.W. Holsapple (Eds.) Handbook on Decision Support Systems 2 ISBN 978-3-540-48715-9 D. Seese, Ch. Weinhardt and F. Schlottmann (Eds.) Handbook on Information Technology in Finance ISBN 978-3-540-49486-7 T.C. Edwin Cheng and Tsan-Ming Choi (Eds.) Innovative Quick Response Programs in Logistics and Supply Chain Management ISBN 978-3-642-04312-3
S. Staab and R. Studer (Eds.) Handbook on Ontologies ISBN 978-3-540-70999-2, 2nd Edition
J. vom Brocke and M. Rosemann (Eds.) Handbook on Business Process Management 1 ISBN 978-3-642-00415-5
S.O. Kimbrough and D.J. Wu (Eds.) Formal Modelling in Electronic Commerce ISBN 978-3-540-21431-1
J. vom Brocke and M. Rosemann (Eds.) Handbook on Business Process Management 2 ISBN 978-3-642-01981-4
Jan vom Brocke
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Michael Rosemann
Editors
Handbook on Business Process Management 1 Introduction, Methods, and Information Systems
Editors Prof. Dr. Jan vom Brocke University of Liechtenstein Institute of Information Systems Fu¨rst-Franz-Josef-Strasse 21 9420 Vaduz Principality of Liechtenstein [email protected]
Prof. Dr. Michael Rosemann Queensland University of Technology Faculty of Science and Technology 126 Margaret Street Brisbane Qld 4000 Australia [email protected]
ISBN 978-3-642-00415-5 e-ISBN 978-3-642-00416-2 DOI 10.1007/978-3-642-00416-2 Springer Heidelberg Dordrecht London New York Library of Congress Control Number: 2010932613 # Springer-Verlag Berlin Heidelberg 2010 This work is subject to copyright. All rights are reserved, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illust
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